Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maksudur Alam

Buffalo

Summary

Motivated Manager with over 2 years of experience in retail operations, team leadership, and customer service. Skilled in inventory management, staff training, sales strategies, and performance improvement. Adept at enhancing customer satisfaction and driving consistent revenue growth.

Overview

1
1
Certification

Work History

Retail Manager

VIM
  • - Led and mentored a team of 17 to 25 employees, providing coaching, feedback, and training.
  • - Managed inventory control and optimized product displays to improve sales.
  • - Scheduled staff efficiently to match store traffic and reduce payroll costs.
  • - Executed sales strategies to boost revenue and customer loyalty.
  • - Analyzed customer feedback and sales data to improve product placement.
  • - Implemented digital scheduling tools to optimize staff allocation.
  • - Maintained accurate sales records and ensured compliance with financial guidelines.

Team Member

Dig Inn
  • - Collaborated with team members to complete tasks efficiently.
  • - Built strong team trust and communication.
  • - Delivered excellent customer service with respect and professionalism.

Education

Bachelor of Arts - Business Administration

Lehman College, City University of New York
Bronx, NY
05.2021

Skills

  • Team Leadership
  • Inventory Management
  • Customer Service
  • Microsoft Office
  • PowerPoint
  • Sales Strategy
  • Scheduling
  • Data Analysis
  • QA Testing
  • Computer Literacy

Certification

  • - NYS Scholarship for Academic Excellence
  • - Leadership Certificate Program, 2017
  • - Urban Male Leadership Certificate, 2017

Languages

Bangla
Hindi
Urdu

Timeline

Team Member

Dig Inn

Retail Manager

VIM

Bachelor of Arts - Business Administration

Lehman College, City University of New York

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Maksudur Alam