Olha Maltseva

In my workplace I performed a wide range of food preparation tasks, including controlling temperature regimes for the cold and hot bars, cleaning and organizing kitchen stations, and following and supporting sanitary standards. Other duties entailed completing monthly professional trainings, filling out purchase orders and product write-offs, and keeping track of the number of children who ate breakfast and lunch; I also assisted with cash register operations.

In all of this work I placed a high value on my interactions with students, coworkers, faculty, and adult visitors. I communicated respectfully with an individualized approach to everyone, identifying their needs and executing the task required. I have a lot of experience working with a team and I emphasize bringing a balanced perspective, respecting the opinions of my colleagues, and working together to accomplish our goals.

Reporting directly to the Head accountant for the City of Chernihiv, I was responsible for a wide variety of finance and accounting functions. Primary responsibilities included all the accounting and finance functions for the city, accounts payable and receivable, and all the monthly financial reporting. As well, I was responsible for managing payroll, vacation tracking, and leave of absences for the entire Administrative Services Department, submission of quarterly and annual reports for the tax office, and quarterly and annual audits.

In addition, I managed all the inventory, IT equipment, and supplies as well as the fleet of vehicles for employees. I was also responsible for all the administration of building and maintenance costs and contractors.

As the manager of the Retail Banking Department at VTB Bank, one of the largest in the country, I was responsible for a wide range of functions including attracting new clients, conducting presentations, providing consultations and selling banking services including checking and savings accounts, personal and small business loans, and insurance.

In addition, I managed settlement services for both businesses and individuals, the appropriate identification of clients in accordance with regulatory, compliance and reporting requirements, opening and closing of accounts, deposits, credit card accounts for individuals and legal entities and their maintenance (provision of statements, certificates, consulting, execution of contracts, applications, and data entry), formation of legal cases of clients, provision of consultations, sale and processing of loans to individuals and the sale of insurance products (OSCPV, life and property insurance).

My functional responsibilities included the initial formation of the registry, making changes to the registry system, working with clients, analyzing civil law agreements for the transfer of ownership rights, preparing data for meetings

of shareholders, holding general meetings of shareholders (registration, vote counting, keeping minutes), keeping an electronic log of incoming and outgoing

correspondence, conducting business correspondence with issuers, individuals and legal entities, and preparing documents for the archive.