Summary
Overview
Work History
Education
Skills
ADDITIONAL RELEVANT EXPERIENCE
Timeline
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Maksym Podolskyi

Kirkland

Summary

Customer-focused professional with experience in high-pressure environments. Expertise in client interaction, scheduling, multitasking, and front-desk management. Known for organizational skills and creating welcoming atmospheres. Ready to contribute a strong work ethic and professionalism to a Tattoo Studio.

Overview

2026
2026
years of professional experience

Work History

Social Media & Marketing Assistant

Freelance
2023 - 2025

• Managed Instagram for a tattoo artist, including content planning, photo/video editing, and writing engaging captions.
• Maintained a consistent posting schedule and improved overall page presentation and client engagement.
• Ran Facebook Ads campaigns to promote tattoo designs, attract new clients, and increase visibility.
• Responded to messages, handled booking inquiries, and communicated professionally with potential clients.
• Gained strong experience in digital marketing, brand presentation, and client communication within the tattoo industry.

HVAC Helper

North Heat & Air
08.2025 - 12.2025

Enhanced technician efficiency by supplying necessary tools and parts for job-site organization.

Assisted in the installation of mini-split systems, including condensers and air handlers.

Supported the installation of heat pumps to ensure optimal system performance and efficiency.

Ran and insulated linesets to maintain system integrity and improve energy efficiency.

Mounted brackets securely while pulling electrical wiring for effective system functionality.

Aided in preparing systems for charging to ensure readiness for operation and performance.

Conducted basic diagnostics to check connections and verify correct system setup under supervision.

Provided customers with updates on service progress, ensuring a professional and informative experience.

Fulfillment Associate

Amazon
10.2024 - 08.2025
  • Enhanced workflow and safety by coordinating entire floor operations effectively.
  • Resolved issues promptly through communication with managers and engineers.
  • Boosted productivity by analyzing performance charts and implementing improvements.
  • Completed AFM, QB, and TDR trainings to enhance operational skills.
  • Recognized for professionalism and reliability while multitasking in fast-paced environments.

Lead Server

Ice Café Cristallo
06.2022 - 07.2024
  • Trained new employees and handled daily floor operations.
  • Worked as cashier and barista during busy hours.
  • Provided friendly customer service and solved problems efficiently.
  • Maintained a clean and organized workspace.


Education

High School Diploma -

Boyarsky Academic Lyceum “Leader”

Skills

  • Customer service & communication
  • Scheduling & client coordination
  • Phone etiquette
  • Cash handling / POS
  • Multitasking & fast learning
  • Front desk operations
  • Clean & organized workspace
  • Problem-solving
  • Time management
  • Highly comfortable with computers: able to troubleshoot common issues, learn new software fast, manage digital tools efficiently, and keep technical workflows smooth and organized
  • English, Russian, Ukrainian; German B2
  • Google Calendar, POS basics

ADDITIONAL RELEVANT EXPERIENCE


  • Traveled with a professional tattoo artist to several tattoo conventions in Germany during free time.
  • Assisted with client communication, answered questions, helped with booth setup, and supported scheduling.
  • Helped with merchandise sales and maintained a clean, organized workstation.
  • Gained direct exposure to tattoo industry workflow and customer interaction in a high-energy environment.

Timeline

HVAC Helper

North Heat & Air
08.2025 - 12.2025

Fulfillment Associate

Amazon
10.2024 - 08.2025

Lead Server

Ice Café Cristallo
06.2022 - 07.2024

Social Media & Marketing Assistant

Freelance
2023 - 2025

High School Diploma -

Boyarsky Academic Lyceum “Leader”