Makyah Morgan
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Work Study Student
Norfolk State University
03.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Assisted in running special events such as orientations and fundraisers.
Crew Member
Dunkin' Donuts
03.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Bachelor of Arts - Sociology
Norfolk State University
Norfolk, VA05.2025
Skills
- Guest Services
- Customer Satisfaction
- Verbal and Written Communication
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Time Management
Timeline
Work Study Student
Norfolk State University
03.2023 - Current
Crew Member
Dunkin' Donuts
03.2021 - 08.2022
Bachelor of Arts - Sociology
Norfolk State University
Similar Profiles
Krystal VestKrystal Vest
Director of Student-Athlete Well-Being/Licensed Mental Health Counselor at Norfolk State UniversityDirector of Student-Athlete Well-Being/Licensed Mental Health Counselor at Norfolk State University
Zaria AsterillaZaria Asterilla
Recruiting & Creative Intern at Norfolk State University FootballRecruiting & Creative Intern at Norfolk State University Football
Egodotaye O. EmmanuelEgodotaye O. Emmanuel
Information Security Analyst at Norfolk State UniversityInformation Security Analyst at Norfolk State University
Yolanda RobertsYolanda Roberts
Learning Specialist/ Academic Coordinator at Norfolk State UniversityLearning Specialist/ Academic Coordinator at Norfolk State University
Dru CurtsingerDru Curtsinger
Work Study Student for the Student Center at Arkansas State University BeebeWork Study Student for the Student Center at Arkansas State University Beebe