Makyia Curtis
Raleigh,NC
Summary
Dedicated and detail-oriented professional with a proven track record in financial record-keeping, cleaning operations, and customer service. Possesses strong organizational skills and a keen eye for accuracy developed through experience as a financial officer assistant at Word Healing and Deliverance Ministry. Demonstrates expertise in maintaining meticulous financial records and assisting with budget management. Equipped with exceptional cleaning skills honed through employment with Restoration Cleaning and Lawn Care, ensuring hygienic and sanitized environments. Additionally, excelled as a front house worker at Chick-fil-A, delivering outstanding customer service and contributing to a positive dining experience. Possesses a strong work ethic, excellent communication abilities, and a commitment to achieving high standards of performance across all responsibilities.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Chick-fil-A
07.2023 - 02.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
Commercial Janitorial Cleaner
Restoration Cleaning And Lawn Care
01.2023 - Current
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
Financial Assistant
The Word Healing And Deliverance Ministry
01.2023 - Current
- Reconciled statements and accounts and resolved variances.
- Managed accounts payable processes, ensuring prompt payment of invoices while avoiding duplicate payments or late fees.
- Supported clients'' needs by providing timely responses to inquiries regarding account status or transactions processed.
- Assisted in auditing projects by compiling information and discovering fraud, embezzlement and liabilities.
- Documented fiscal budget and established procedures for tracking expenses.
- Produced end-of-year records such as 1099-Misc and W2 forms.
- Entered financial data into company accounting system with stringent adherence to data security protocols
Education
No Degree - Nurse Aide
Vernon Malone College And Career Academy
Raleigh, NC06.2026
Skills
- Deep cleaning expertise
- Odor Control
- Waste disposal
- Maintenance
- Restroom maintenance
- Team Training
- Strong Work Ethic
- Productivity and Time Management
- Team Collaboration
- Adaptable and Flexible
- Checklists and Recordkeeping
- Supply Inventory Management
Timeline
Front of House Employee
Chick-fil-A
07.2023 - 02.2024
Commercial Janitorial Cleaner
Restoration Cleaning And Lawn Care
01.2023 - Current
Financial Assistant
The Word Healing And Deliverance Ministry
01.2023 - Current
No Degree - Nurse Aide
Vernon Malone College And Career Academy