Summary
Overview
Work History
Education
Skills
Timeline
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Makyla Harris

Richardson,TX

Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dynamic and well-spoken Library Assistant offering excellent skills in customer assistance helping patrons use library technological services and resources. Expert user of Alma library system and Excel. Knowledge of library operations and services.

Overview

1
1
year of professional experience

Work History

Library Student Assistant

Blagg- Huey Library
Denton, TX
01.2022 - Current
  • Aided patrons with use and access to technology, resources and materials.
  • Checked out and checked in items using library computer system.
  • Monitored patrons at library entrances and public areas and enforced library policies to maintain peaceful atmosphere.
  • Assisted library staff with clerical duties to help lighten workload.
  • Answered general questions in person, by phone and over email.
  • Organized returned books and materials and assisted with shelving.
  • Closely monitored front desk visitors to maintain secure and clean environment.
  • Assisted patrons with library's computers and provided information on logging onto Internet.
  • Kept detailed records of lending transactions and library users.

Cashier

Biz Cafe
Denton, TX
08.2021 - 12.2021
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Received payments for products and issued receipts.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.

Cashier

Five Below
Olive Branch, MS
11.2019 - 04.2020
  • Operated cash register, collected payments and provided accurate change.
  • Processed sales transactions to prevent long customer wait times.
  • Met high productivity standards in processing payments for customers.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Increased sales by suggesting specific complementary items to customers.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Stocked, tagged and displayed merchandise as required

Education

Bachelor of Arts - Accountant

Texas Woman's University
Denton, TX
05.2024

High School Diploma -

Desoto Central High School
Southaven, MS
05.2020

Skills

  • POS systems
  • Scanner operations
  • Cash management
  • Payment processing
  • Merchandise restocking
  • Ordering and stocking
  • Product recommendations
  • Credit and cash transactions
  • Cash register operation
  • Cash drawer balancing
  • Customer assistance
  • Coin counting
  • Returns and exchanges
  • Filing, Shelving and Storing Materials
  • Payment Collection
  • Damage and Defect Inspections

Timeline

Library Student Assistant

Blagg- Huey Library
01.2022 - Current

Cashier

Biz Cafe
08.2021 - 12.2021

Cashier

Five Below
11.2019 - 04.2020

Bachelor of Arts - Accountant

Texas Woman's University

High School Diploma -

Desoto Central High School

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Makyla Harris