Makyla Moore
Altamonte Springs,FL
Summary
Compassionate and detail-oriented Respiratory Therapist with 3 years of experience in acute care and ICU settings. Skilled in ventilator management, patient education, and emergency response. Proven ability to communicate complex medical information clearly to patients and families while delivering high-quality care in fast-paced environments
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Respiratory Therapist
AdventHealth
Orlando, FL
07.2023 - Current
- Managed ventilator support for critically ill patients in ICU and emergency settings.
- Educated patients and families on respiratory conditions, treatments, and equipment use.
- Collaborated with physicians and multidisciplinary teams to optimize patient outcomes.
- Maintained accurate documentation in EMR systems.
Floor Supervisor
McDonald's Restaurant
Longwood, FL
10.2020 - 07.2023
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Instructed new team members on correct procedures for operations.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
Service Advocate
Florida Blue - Blue Cross Blue Shield Of Florida
Lake Mary, FL
06.2020 - 10.2020
- Built customer loyalty and strength by finding solutions to customers needs.
- Monitored inquiries and complaints, delivering optimal levels of customer service.
- Completed reports, paperwork and documentation accurately and on time.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Maintained confidentiality of records relating to clients' treatment
Resale Associate
Sentry Management
Altamonte Springs, FL
08.2019 - 06.2020
- Maintained documents by managing files following established procedures.
- Managed document processes through scanning, filing and transmitting while following all standard procedures.
- Inspected and proofread documents to check accuracy.
- Prepared and delivered closing statements to third parties in a timely manner.
- Answered incoming calls regarding status of closing documents.
- Identified needs of customers promptly and efficiently.
Education
Associate of Science - Respiratory Therapy
Seminole State College of Florida
Sanford, FL05.2023
High School Diploma -
Lyman High School
Longwood, FL05.2017
Skills
- EMR Systems (Epic)
- Patient and Family Education
- Customer Relations
- Analyze and Produce Reports
Certification
- Basic Life Support, CPR and AED, PALS - 2026
- RRT Florida License - 2023
Timeline
Registered Respiratory Therapist
AdventHealth
07.2023 - Current
Floor Supervisor
McDonald's Restaurant
10.2020 - 07.2023
Service Advocate
Florida Blue - Blue Cross Blue Shield Of Florida
06.2020 - 10.2020
Resale Associate
Sentry Management
08.2019 - 06.2020
Associate of Science - Respiratory Therapy
Seminole State College of Florida
High School Diploma -
Lyman High School