Summary
Overview
Work History
Education
Skills
Timeline
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Ma’Kylah Ball

Indianapolis,IN

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced in machine operation at Conagra Brands. Proven ability to enhance production efficiency through routine maintenance and troubleshooting. Excellent communication skills foster teamwork and training, ensuring adherence to safety protocols and quality standards. Committed to achieving operational excellence in fast-paced environments.

Overview

2023
2023
years of professional experience

Work History

Machine Operator

Conagra Brands
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.

Shift Supervisor

Qdoba Mexican Grill - Wisconsin
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Counted money & made deposit

Shift Lead

Einstein Bagels
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Frequently inspected production area to verify proper equipment operation.

Package Handler

UPS
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

Retail Associate Manager

Burlington
  • Managed daily cash handling procedures, ensuring accuracy in transactions and balancing registers at the end of each shift.
  • Supported loss prevention initiatives by adhering to proper protocols during transactions, returns, or exchanges.
  • Streamlined store operations by organizing displays, maintaining cleanliness, and implementing efficient processes.
  • Increased sales through effective upselling techniques and in-depth product knowledge.
  • Resolved customer issues promptly, fostering positive relationships and ensuring repeat business.
  • Collaborated with team members to achieve monthly sales targets and performance goals.
  • Trained and developed new employees for ease of transition into team.

Retail Sales Associate

Ross Dress for Less
03.2022 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

Pike Highschool

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation

Timeline

Retail Sales Associate

Ross Dress for Less
03.2022 - 01.2023

Machine Operator

Conagra Brands

Shift Supervisor

Qdoba Mexican Grill - Wisconsin

Shift Lead

Einstein Bagels

Package Handler

UPS

Retail Associate Manager

Burlington

Pike Highschool
Ma’Kylah Ball