Makyle Atkins
Charlotte,NC
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Charlotte, NC
02.2023 - Current
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Checked for safety hazards and took corrective action when necessary.
- Maintained accurate logs of all security related activities.
- Performed first aid and CPR when necessary during emergency situations.
- Investigated all reported incidents of theft or vandalism on premises.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted with crowd control during large events held at the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Housing Counselor
Neighborhood Assistance Corporation Of America
Charlotte, NC
06.2022 - 01.2023
- Maintained accurate records of client interactions in accordance with agency policies and procedures.
- Developed outreach materials such as brochures, flyers, newsletters, webpages to promote homebuyer education classes.
- Provided housing counseling services to individuals and families seeking assistance with foreclosure, pre-purchase, credit issues, budgeting, and other related topics.
- Conducted workshops for community members on the basics of homeownership including budgeting, maintenance costs, insurance needs, and mortgage terms.
- Attended conferences and seminars related to housing counseling topics such as fair housing laws, reverse mortgages.
- Maintained records of client contact information and case notes in accordance with department policies.
- Evaluated client eligibility for various state and federal programs such as HUD counseling grants and down payment assistance programs.
- Reviewed rental agreements prior to signing by tenants, landlords in order ensure compliance with applicable laws, regulations.
- Processed applications for emergency loan funds when necessary to prevent eviction or homelessness.
- Educated landlords on tenant rights under the Fair Housing Act so they could better protect themselves from liability claims due to discrimination complaints filed against them by tenants.
Education
High School Diploma -
Sugar Creek Charter School
Charlotte, NC06-2020
Some College (No Degree) - Mass Communication
North Carolina Central University
Durham, NCSome College (No Degree) - Mass Communications
Central Piedmont Community College
Charlotte, NCSkills
- Emergency Management
- Crime Prevention
- Electronic surveillance
- CCTV Monitoring
- Investigation documentation
- Report Writing
- Conflict de-escalation
- First aid and CPR certified
Affiliations
- Love to be in nature
- College athlete, currently play Semi- Pro Football
- Love video Games
Timeline
Security Officer
Allied Universal Security Services
02.2023 - Current
Housing Counselor
Neighborhood Assistance Corporation Of America
06.2022 - 01.2023
High School Diploma -
Sugar Creek Charter School
Some College (No Degree) - Mass Communication
North Carolina Central University
Some College (No Degree) - Mass Communications
Central Piedmont Community College