Makynzie Mahlen
Kalispell,MT
Summary
Detail-oriented individual with nearly 5 years of work experience in lead positions that include leadership, business expansion, and customer service priority. Seeking new opportunities to help personal goals of extending my experience in other avenues of employment. Currently, I am aiming to venture out to another business who could benefit from my reliability and commitment to leading tasks thoroughly. My objective is to find a position within a business where there is growth and ability for position advancement.
Overview
5
5
years of professional experience
Work History
Key Holder/Store Manager
Habitat for Humanity
Horsham, PA
06.2023 - 06.2024
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Partnered with store leadership team to learn and understand management processes and reports.
- Trained, managed and motivated employees to promote professional skill development.
- Directed and supervised staff performance.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Oversaw volunteers of the store and assigned them with tasks to assist store operations.
- Completed marketing tasks on social media pages to increase store revenue and show followers insight on Habitat for Humanities' mission.
Store Manager
East Norriton Grocery Outlet
East Norriton, PA
11.2021 - 06.2023
- Trained and developed new team members to improve product knowledge and selling abilities.
- Cross-trained on different positions to best support team during peak periods.
- Marketed brand and products to drive revenue growth.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Experience with controlling expenses, utilizing reports, office duties, and inventory controls.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
Lead Sales Associate
Palmyra Grocery Outlet
Palmyra, PA
08.2019 - 12.2022
Food Pantry Volunteer
Caring Cupboard
Palmyra, PA
12.2019 - 07.2021
- Food distribution during COVID
- Packaged and loaded groceries into cars for clients.
- Repackaged bulk donations into smaller portions for distribution.
- Boxed family-sized boxes of groceries for distribution to families in need.
Education
High School Diploma -
Hershey High School
Hershey, PA06.2021
Skills
- Inventory oversight
- Merchandising
- Staff Training and Development
- Problem-Solving
- Merchandise Displays
- Accurate Cash-Handling
- Brand Development and Marketing
- Sales Tracking
- Social Media Business Marketing
Timeline
Key Holder/Store Manager
Habitat for Humanity
06.2023 - 06.2024
Store Manager
East Norriton Grocery Outlet
11.2021 - 06.2023
Food Pantry Volunteer
Caring Cupboard
12.2019 - 07.2021
Lead Sales Associate
Palmyra Grocery Outlet
08.2019 - 12.2022
High School Diploma -
Hershey High School
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