MALA PERSAUD
New York,NY
Summary
Accomplished Medical Assistant with a proven track record at HP Medical, enhancing patient care through expert phlebotomy and vital sign monitoring. Known for exceptional professionalism and ethics, adept at fostering patient trust while maintaining HIPAA compliance. Demonstrated ability to improve clinic efficiency and patient flow management, contributing to a 20% increase in daily patient handling. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
Work History
Medical Assistant
City Health Urgent Care
10.2020 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant
HP Medical
05.2019 - 10.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
Education
Associate of Science -
AMG School of Nursing
Brooklyn, NY04.2025
Medical Assistant Certification -
Allen School - Jamaica
Jamaica, NY11.2019
High School Diploma -
Patentia Secondary School
Georgetown, Guyana 11.2013
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Phlebotomy
- Data Entry
- Procedure Assistance
- CPR
- Immunization Administration
- Medical Procedures
- Patient Assessments
- Specimens collection and processing
- Professionalism and Ethics
- Laboratory Specimen Collection
- Insurance Verification
- Appointment Setting
- Sterilization techniques
- Patient Flow Management
- Anatomy and Physiology Knowledge
- Adaptable
- Trustworthy companion
- OB/GYN procedures
- Simple dressings
- Knowledge of EKG rhythm interpretation
- Payment Collection
- Emergency Response Preparedness
- Electrocardiographic rhythm recognition
Languages
Dutch
Limited Working
Timeline
Medical Assistant
City Health Urgent Care
10.2020 - Current
Medical Assistant
HP Medical
05.2019 - 10.2020
Associate of Science -
AMG School of Nursing
Medical Assistant Certification -
Allen School - Jamaica
High School Diploma -
Patentia Secondary School
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