Mala Prabakar

Projects: ROI Applications, IMS, eDelivery, Lawson, Vertex

• Actively participating in Daily Stand-up, Sprint planning, Retrospective Meetings, Sprint Team Demo, Backlog Grooming, Defect Triage, and Demo for Scrum Team and UAT Customers.
• Preparing the sharable Regression Sheet and Defect triage for the team. Documentation and Maintaining the Testing documents, flow of the application, server and API information in Confluence.
• Wrote technical documentation for use in training manuals and support materials. Testing systems during each step of implementation and deployment processes.
• Responsible for communication, work assignment, prioritization, monitoring, delivery of off-shore QA team and reporting to the management.
• Analyzing application logs and reporting the relevant information for Developers to understand the issue.
• Writing SQL queries to verify the backend table data and comparing with UI Data, Reports and checking logs to report errors and exceptions from Functional App, Upload the Bulk data.
• Medical Records, monitoring the logs, Storage – containers to check the document stored from UI, setting up the configuration for Time Interval Runs & URL link, credentials etc., in the Portal Azure.
• Extensively working with business and development teams to ensure Test deliverables on time during this Pandemic season too.
• Automating of functional test cases using Selenium. and Creating behavioral driven test cases using Cucumber framework.
• Ensuring that when creating the release branch, a full regression test of that branch passes within a 4 – 8 hrs.
• Align tools/processes in place to ensure when integration build breaks an existing feature, the corresponding team member is notified and the issue can be addressed immediately
• Familiar with CI/CD Automation and capable of designing CI Automation as needed using Jenkins
• Work with our team to trouble-shoot test failures in the various test environments. This may include trouble-shooting database issues using SQL queries, reviewing web server and application server logs, etc.
• Support and help team achieve goal on improving the quality and reliability of the applications of our Corporate systems.
• Continuously look for new tools and technology changes, recommend on new processes that help improve the quality of QA
• Manage cross-functional internal and external team collaboration, evangelization, and communications. Helping and mentoring Junior QA's and get them to speed.
• Develop and optimize processes to improve software development efficiency in the consumption of security development practices
• Automated all functional and regression testing approaches to streamline software production.

Environment: Selenium, Swagger, Postman, WinSCP, Unix, JSon, Jira, Zephyr, MS-SQL Server 2012, Toad, Windows 10

Projects: PARAGON AMBULATORY – CLINICAL DOCUMENTATION.

• Participated in Daily Stand-up, Sprint planning, Retrospective Meetings, Sprint Team Demo for current River, Inspect & Adapt meeting, & Scrum Team Training.
• Sizing and Estimation of User Stories based on the Acceptance Criteria.
• Worked on Kendo Upgrade, validating & verifying all the UI updates.
• Test Case Writing and execution in HP ALM and capturing the screenshots using the HP-Sprinter & WebEx recordings for the Auditing purpose.
• Provided Demo for completed User Stories to BA’s, HFE's and DEV's.
• Performed backend validation for the data entered/answered/saved in the front-end UI Application by executing the query and parsing and testing.
• Logging Defects in both ALM and Rally with Screenshot and steps to recreate, Updating daily task.
• Provided QA support, troubleshooting guidance, test and support fixes, mentoring the juniors.
• Working in a highly complex, and managed multiple priorities, projects and commitments in a fast-paced environment.

Environment: HP-ALM 12.20, HP-Sprinter, Rally, MS-SQL Server 2012, SharePoint, Paragon Application – Clinical Documentation.

Projects: DEMAND CHAIN MANAGEMENT, OMNI CHANNEL APPLICATIONS.

• Responsible for gathering and Understanding the Business Requirement Documents. (BRD)
• (SDLC) Prepared Master Test Data Document for QA Lead, Test Metrics, and Test Strategy Document and covered the total functionality of the applications for the Client.
• Created Retail Systems Test Approach Document and presented to Project Team to Verify the Test Strategies for the Omni channel.
• Created Test cases (mostly queries to retrieve the data from the backend) as per the Technical and Functional requirements document to check integrity of the functions based on the scenarios for the new DCM 4.4.2 Release, OMNI Channel.
• Well experience in Scheduling the batch and testing in batch items, ETL processing in DCM application.
• Performed Manually Data Integrity testing for Client/Server Application.
• Backend Testing is done by generating the DBQL and Macro Validation by using Teradata and SQL Server to match with Source and Target Table.
• Well experienced in testing Teradata SQL complex Queries by using complex joins with different condition for the backend testing of the application. (History, Alt Sales, Filled Sales).
• Created Daily/Weekly Status Report, QA inputs and Monthly Metrics for the project records.
• Ensured to analyze the bugs and the issues are discussed with development team in fixing the defects and defects will be raised and updated in the QC/ ALM (Defect Tracking Tool) and followed the Procedure in the BUG LIFE CYCLE.
• Exported the test cases from MS Excel sheet to ALM and imported from ALM to Excel Sheet.
• Wrote technical documentation for use in training manuals and support materials. Worked with Users/Customers for the UAT Testing and lead them in the OMNI 2 Projects.

Environment: Quality Center/ALM, Teradata, SQL Server, SharePoint, Omni Channel (backend) Application, DCM Application & POM (Product Order Management).

Projects: MEDISOFT, MEDISOFT CLINICAL, LYTEC, REVENUE MANAGEMENT, PRACTICE INTERFACE CENTER, MEDISOFT, MOBILE (MIGRATION FROM ANSI 4010 TO 5010, ICD9 –ICD10).

• Written test cases after analyzing the specifications documents and executed in Quality Center.
• Tested web application Bill Flash for customer’s payment through telephone, Check or Credit Card.
• Tested for the usability and flow of the web application navigation.
• Tested the look and feel of the web application is consistent page to page.
• Well experienced in testing SQL Server 2005/2008 with database objects like Jobs, triggers, stored procedures, functions, packages, views, and indexes.
• Also, SQL queries to access, retrieve, modify the database to test backend process of the applications.
• Coordinate, Setup and train the test environment for new QA the flow of the application and testing in both Web application and other Reports like CMS 1500 (for ICD10 Changes) Standard, Medicare and Medicaid Form and provide prepare the test data.
• Cross-trained to write codes using VBScript for the Revenue Management I-Guides which follows ANSI 5010 guidelines and used while testing for defects fixing.
• Prepared a shared Regression Excel Sheet for all QA's to enter their testing status and Conducted series of Regression tests of the successive application builds against established baseline.
• Worked in Kanban/Agile hybrid technologies for testing the Medisoft Mobile applications.
• Tested thoroughly for customers satisfaction and user friendly, Beta test for the application.
• Communicated daily in the standup meeting with engineering staff to discuss the functionality and consistency in the software.
• Tested the entire Student version for McGraw Hill and Demo applications with standard set of data.

Environment: Quality Center 11.0, Advantage Database Server, HL7, X12 Forms, (Win7, Win8, 2008 Server, Server 2012), Kanban board, Claredi.

Projects: HALO (FRONTEND) & HELIX (BACKEND) - PROF.

INS., CLAIM 5010 FORMS, X12 FORMS, XML.

• Executed SQL Queries for retrieving information from the back end and validated the data.
• Validated the links on the claims screen that will display all the remits that are associated with a claim.
• Defects are primarily logged into the Excel sheet and defects in the QA Push are logged into the TFS and communicated the defect reports to the QA Manager.
• Worked on Agile Methodology.
• Release Stand up Meeting with team to communicate the defects based on the severity level.
• Tested the migration from 4010A Edit Screen to 5010 Edit screens for the 835/837claims for the customers and payers.
• Testing includes all necessary screen redesign and database changes needed to support these transactions.
• Evaluated the X12 viewer in the claims product which updates, parses and displays data in the 5010 Prof. and Inst. Formats.
• Compare the outbound files using Ultra Edit and log the differences.

Environment: TFS, MS-Excel, C#.Net, IIS, SQL Server, Ultra Edit LBI | QA.

PROJECT: SOLANO, WOLVERINE, CALPHALON,, (ECOM),, BABY, GOODY, NRMBI, NEWELL CSR PORTAL SITE.

• Supported the walkthrough meeting with the client (UAT process) for the SolanoPower.com project.
• Perform SQL functions on SQL Server database to verify, extract data from the database and validate the application data.
• Actively participated in Defect Report meetings periodically, reported all the active defects and bugs using Test Team, provided weekly and daily status reports.
• Worked with Business Analyst and Development Team to conduct integration testing, system testing, regression testing and user acceptance testing through Spira Team and then from TFS.
• Test cases are written in Spira Team (to track the incidents) and exported to the Excel sheets to upload in TFS.
• Utilized Waterfall methodology.
• Ad-hoc testing is carried out in the beginning and performed cross browser testing.
• Attended the code review, HTML verification and QA Scripts review meetings.
• Worked with offshore team and coordinated the defects and attended test case review meeting with the developers in India.

Environment: Spira Team, Share Point Portal, Visual Studio, TFS, MS-Excel.