Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malacai Smith

Redondo Beach,CA

Summary

Dynamic and results-oriented professional with a proven track record at PresoTeas, mastering over 70 beverage recipes and enhancing customer service. Excelled in espresso machine operation and professional customer service, demonstrating exceptional verbal communication and a team-player attitude. Elevated product knowledge and sales expertise, contributing significantly to a positive customer experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista/Cashier/Bobarista

PresoTeas
Manhattan Beach, CA
06.2024 - Current

• Followed various recipes for hot and cold coffees, specialty coffees, bubble tea, açai bowls, juices, smoothies, hot and iced teas and waffles

• Complied with health and safety regulations

• Greeted customers and offered assistance

• Retained the information to make over 70 various drinks, coffees, and food items

• Enhanced knowledge of sanitation rules

• Developed strong knowledge of all products ranging from organic brands, produce, and nutrition facts

• Followed all policies, procedures, recipes, health codes and safety regulations

• Informed customers of products and menu items

• Managed electronic payment equipment

Sales Associate/Photography Crew

The Capture It Collection
Los Angeles, CA
08.2018 - Current

• Sales Assistant- navigated iMac to interface with customers to display picture galleries and sell photo packages

• Completed administrative work such as inventory, filing, packaging, computer tasks, and any other duties as necessary

• Work with children of all ages (3 - 17 years) on posing, gymnastic form, physical safety, and facial expressions for photography

• Set up & Clean up studio/gymnastics centers that include studio lights, camera, props, backdrops, gymnastic equipment

• Greet customers and help customers understand the following steps to prepare for their photoshoot

• Professionally package customer orders

• Travel with Photographer and Owner to out of town Photo Shoots and Gymnastic Competitions

Food Service Worker

Redondo Union High School
Redondo Beach, CA
08.2021 - 06.2022

• Prepare food, including: cutting produce, packaging, measuring liquids

• Sanitize and wash dishes; Clean surface counters, tables, shelves

• Utilize industrial kitchen equipment

• Maintain inventory lists

• Clean surface counters

• Promoted to supervise and train two (2) student workers

Education

High School Diploma -

Redondo Union High School
Redondo Beach, CA
06-2022

Some College (No Degree) - Business

El Camino College
Torrance, CA

Skills

  • Professional Customer Service
  • Display case merchandising
  • Coffee expertise
  • Espresso machine operation
  • Dining room maintenance
  • Latte art
  • Tea expertise
  • Opening and closing duties
  • Child Development/Child Care experience
  • Up-selling/Soft selling
  • Solid problem solver
  • Inventory management
  • Point of sale operation
  • Product displays
  • Sales expertise
  • Verbal and written communication
  • Team player
  • Professional demeanor
  • Decision-making
  • Coffee Machinery

Certification

  • ServSafe Food Handler- Expires 2027

Timeline

Barista/Cashier/Bobarista

PresoTeas
06.2024 - Current

Food Service Worker

Redondo Union High School
08.2021 - 06.2022

Sales Associate/Photography Crew

The Capture It Collection
08.2018 - Current

High School Diploma -

Redondo Union High School

Some College (No Degree) - Business

El Camino College
Malacai Smith