Summary
Overview
Work History
Education
Skills
References
Timeline
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Malachi Alexander

Haltom City,TX

Summary

Proven leader and efficient problem-solver, adept in equipment maintenance and verbal communication. At FedEx Express, I enhanced team efficiency and safety compliance, significantly improving project outcomes. Skilled in customer service and operational support, I excel in fast-paced environments, ensuring quality and efficiency.

Overview

6
6
years of professional experience

Work History

Utility II Worker

MICA Corporation
Haltom City, TX
03.2023 - Current
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.
  • Implemented strategies to take advantage of new opportunities.
  • Looked for ways to go above and beyond job requirements.
  • Built and maintained working relationships with peers and upper management.
  • Developed and implemented safety protocols to ensure compliance with health and safety regulations.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Addressed customer needs, responding to specific requests.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.

Aircraft Ramp Lead

FedEx Express
Alliance, TX
10.2020 - 03.2023
  • Maintained clear communication with team members and supervisors using radios and hand signals.
  • Organized palletized loads into appropriate positions within an aircraft's hold area.
  • Operated ground support equipment, such as tugs, conveyor belts, and forklifts.
  • Trained new staff on proper methods for handling and stowing cargo safely.
  • Worked in various weather conditions to ensure continuous airport operations.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Ensured that all cargo is loaded according to the airline's safety regulations and procedures.
  • Used scanners to track parcel information, condition or receipt.

Lead Sandwich Maker

SUBWAY®Restaurants
Trophy Club, TX
10.2018 - 10.2020
  • Maintained safe food handling practices to prevent germ spread.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Organized food preparation stations and regularly replenished supplies.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Maintained a clean work area in accordance with health regulations.
  • Communicated with customer to provide menu offering details and assist with decision-making.

Education

High School Diploma -

Byron Nelson
Trophy Club
03-2020

Business Management

American InterContinental University
Online

Skills

  • Truck unloading
  • Production support
  • Verbal and written communication
  • Maintenance
  • Quality control
  • Problem-solving
  • Equipment maintenance
  • Equipment troubleshooting
  • Customer service
  • Safety and compliance
  • Equipment operation
  • Heavy lifting
  • Customer relations
  • Waste removal

References

References available upon request.

Timeline

Utility II Worker

MICA Corporation
03.2023 - Current

Aircraft Ramp Lead

FedEx Express
10.2020 - 03.2023

Lead Sandwich Maker

SUBWAY®Restaurants
10.2018 - 10.2020

High School Diploma -

Byron Nelson

Business Management

American InterContinental University
Malachi Alexander