I'm an experienced customer service representative with a verifiable track record of resolving complex issues quickly and winning customer loyalty.
Overview
5
5
years of professional experience
Work History
Facility Technician
Chick-fil-A
Spokane, USA
01.2020 - Current
I'm in charge of the facilities maintenance, and care of the restaurant, and its equipment
Responsible for the maintenance and repair of a wide range of equipment, including performing small repairs, part replacements, and ensuring the proper functioning of HVAC systems
Skilled in building maintenance, including deep cleaning full floor cleaning ventilation system upkeep, and filter replacements
Additionally, capable of handling basic repairs to maintain optimal facility operations
Shift Leader
Wendy's
Spokane, WA
04.2020 - 12.2020
Was trained as the night time shift lead in charge of closing the store and producing quality and quick food
I was in charge of closing down the kitchen part of the store, general cleaning and shutting down cooking equipment, as well as the production line
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Kitchen Manager
Old European
Pullman, WA
09.2019 - 04.2020
I was hired at Old European, to work as the kitchen manager, while I was still in the training process
During the pandemic I was not able to get the hours that were necessary for my family's well being
This situation unfortunately led me to pursue work elsewhere
Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
Ensured compliance with health and safety regulations.