Malachi Connor
Houston,TX
Summary
Reliable worker with strong customer service skills and practical experience in cash handling, food service, and child care. Proven ability to support team goals and maintain a positive work environment. Skilled in problem-solving and organizational tasks, ensuring efficient operations and guest satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Member
Raising Cane's Restaurants
Cypress, TX
03.2025 - 08.2025
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Residential Counselor
Summer Discovery
Los Angeles, CA
06.2023 - 08.2025
- Cultivated a fun and safe environment for students to learn and grow socially and academically.
- Encouraged critical thinking to resolve social disputes and foster peer learning.
- Created a safe environment that promotes self-expression, respect, trustworthiness, responsibility, empathy, and acceptance among residents.
- Mediated interpersonal problems between residents.
- Interfaced with residents to address and resolve complaints or grievances.
- Communicated with other staff to resolve problems with individual residents.
- Enforced rules and regulations for smooth and orderly operation of residential programs.
- Accompanied and supervised students during meals.
- Chaperoned group-sponsored trips and social functions.
Catering Assistant/Server
Pop Up Chefs
Houston, TX
09.2022 - 05.2023
- Assisted in setting up and breaking down catering events.
- Supported chefs in preparing meals for large groups efficiently and on time.
- Assisted in menu planning and ingredient sourcing for various events.
- Provided excellent customer service to ensure satisfaction.
- Responded promptly to customer inquiries related to menu items or services offered.
- Communicated effectively with team members to ensure smooth operations during events.
- Organized buffet tables, beverage areas, and other service stations prior to events.
- Prepared food items according to recipes and instructions.
Delivery Driver
Dominos Pizza
Waller, TX
12.2020 - 09.2022
- Ensured service quality from order placement to food delivery for optimal customer satisfaction.
- Assisted team members in preparing menu items and packing bags for outgoing deliveries.
- Interacted with customers during carryout order pickups to enhance experience.
- Delivered fresh, hot food orders to maintain high standards of service.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Utilized GPS and maps for efficient route planning.
Overnight Stocker
Walmart
Hempstead, TX
01.2022 - 03.2022
- Organized and replenished store inventory based on daily customer purchases.
- Sorted shelves by expiration date to ensure product freshness.
- Returned misplaced items to designated areas for improved store layout.
- Maintained an orderly appearance at all times throughout the store.
- Assisted customers in locating desired items throughout the store.
- Received and stocked merchandise in a timely manner.
- Picked up boxes and related trash from sales floor.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Assistant Coach
Washington County Juniors Volleyball Club
Brenham, TX
11.2021 - 03.2022
- Aided Head Coach in developing competitive volleyball skills among youth.
- Instilled positive character traits, including accountability, discipline, hard work, and resilience.
- Taught physical aspects of volleyball to enhance player performance.
- Collaborated with coaching staff to design practice sessions that fostered teamwork.
- Provided guidance to players on sportsmanship, discipline, nutrition, injury prevention techniques.
- Provided feedback to athletes on their performances in practices and competitions.
- Aided in developing athletes at varying levels from beginner to elite.
- Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship with competitors.
- Readied team to compete in tournaments and other special events.
- Provided feedback to athletes during and after performances to encourage continuous improvement.
- Led warm-up and cool-down sessions for practices and games to prevent injuries.
- Managed equipment inventory and procurement, ensuring availability of necessary gear for training and competitions.
- Analyzed opponents' strategies and performance to develop effective game plans.
- Assisted in organizing and running sports camps and clinics to promote the sport and engage the community.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
Warehouse Associate
Home Depot
Houston, TX
05.2020 - 01.2021
- Operated various conveyable lines throughout warehouse to ensure efficient product handling.
- Scanned and labeled products accurately on automatic and manual lines in inbound department.
- Managed Merge process for inbound products prior to sorting and transport assignment.
- Contributed to cart build and wall build operations in outbound department.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Assisted in loading finished goods onto delivery vehicles as required.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Assistant Manager
Caleres Inc.
Cypress, TX
09.2019 - 03.2020
- Oversaw daily opening and closing procedures for store during scheduled shifts, ensuring efficient operations
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
- Communicated regularly with customers to gain insights into their needs.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Supervised daily operations including scheduling shifts, assigning duties.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Psychology
Prairie View A&M University
Prairie View, TX05-2025
Skills
- Delivery driver expertise
- Warehouse operations
- Assistant management
- Sports coaching
- Loading and unloading
- Organizational skills
- Customer service and operations
- Sales expertise
- Multitasking and organization
- Leadership qualities
- Basic Arithmetic
- Team collaboration
- Time management
- Cash handling
- Food preperation
- Safety Procedures
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Accomplishments
- Deans List 2023-2024
- Deans List 2024-2025
Affiliations
- PVAMU Lady Panther Manager 2019-2022
- PVAMU Men's Club Volleyball President 2019-2022
- PVAMU Men's Club Secretary 2022-2025
Timeline
Crew Member
Raising Cane's Restaurants
03.2025 - 08.2025
Residential Counselor
Summer Discovery
06.2023 - 08.2025
Catering Assistant/Server
Pop Up Chefs
09.2022 - 05.2023
Overnight Stocker
Walmart
01.2022 - 03.2022
Assistant Coach
Washington County Juniors Volleyball Club
11.2021 - 03.2022
Delivery Driver
Dominos Pizza
12.2020 - 09.2022
Warehouse Associate
Home Depot
05.2020 - 01.2021
Assistant Manager
Caleres Inc.
09.2019 - 03.2020
Bachelor of Science - Psychology
Prairie View A&M University
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