Microsoft Word
Malachi Davis
Sales
Dallas,TX
Summary
Detail-oriented Internet Sales Manager with 6 years of dedicated Saas and product sales. Successful at closing deals quickly and managing an efficient and profitable sales team. Effective at maintaining an active social media presence and following up with clients. Experienced with upselling clients on methods to further their success with the company and cultivating long term relationships for retention.
Overview
7
7
years of professional experience
Work History
Internet Sales Manager
Freeman Honda
10.2022 - Current
- Exceeded monthly targets by building, directing, and motivating high-performing pipeline.
- Maintained KPI of gross income per vehicle and generated $72,000 profit in 90 days.
- Present personalized offers and demonstrations based on customers finances, market based pricing, and budgeting needs.
- 2x Salesman Of The Month, while launching social media account with 7 Million viewers.
- Located and delivered vehicles across various stores in Dallas area to fulfill customer needs.
- Implemented new marketing tools via social media platforms to generate $120k of revenue in 30 days.
- Responded to internet inquiries and phone calls in timely matter, increasing store lead capture by 30%, resulting in 15% more monthly conversion.
- Provided superior and individualized customer service, resulting in repeat business and store referrals for cross-department retention..
Sales Development Representative
Real Geeks
06.2022 - 10.2022
- Utilized CRM to manage sensitive client information and update new and existing client profiles.
- Built and managed qualified sales pipeline to maintain high volume of efficient activity.
- Averaged 120-150 cold calls daily to ensure appointments set and new revenue was created, providing 10% of new closing pipeline for company.
- Developed advanced understanding of products and services to appease customer objections, competitive questions, and other FAQs.
- Lead SDR department of deals closed by articulating full value of company's capabilities to prospects.
- Collaborated with marketing, account executives, and product teams to stay up-to-date with new product launches and promotional activities.
- Crafted persuasive sales pitches to communicate value of company products and services.
Credit Repair Specialist
Credit Glory
10.2021 - 06.2022
- Intercepted inbound phone calls and educated potential clients on collection and credit restoration processes.
- Consulted with prospective clients on actionable steps to improve credit funding and converted them into subscription based revenue.
- Upsold customers on available services to further assist them.
- Operated consistently in 95th percentile of sales department, increasing company revenue by 18%.
- Crafted personalized offers based on clients profile and quoted pricing accordingly.
- Collaborated with customer success team to monitor existing clients and their progress, capturing upsell opportunities when necessary.
- Maintained compliance with applicable regulations and laws governing consumer credit.
- Built and maintained strong customer relationships to increase retention in customer base, assisting customer success team, and creating referrals for company.
Account Executive
IM Mastery Academy
03.2018 - 10.2021
- Educated/Onboarded clients and new team members on Web3, crypto, foreign-exchange, DAO, PAMM accounts, block-chain, ledgers, and emerging tokens.
- Utilized Discord, Instagram, Telegram, and more, to funnel clients into Zoom webinars and 1-1 phone calls, with over 25% close rate.
- Demonstrated exceptional personability and comfort as face of organization and expert on current market trends, by engaging in phone calls, video calls, and industry events with attendance of up to 3,000+, and 30% close rate for new clients.
- Developed personal discovery process that resulted in 500 direct enrollments in 8 quarters, ranking in top 5% of company.
- Scaled organization through online demo's across 13 states and partially international from 3 - 1300 clients, and retained $1M book of business.
- Generated over $1.4 Million in revenue, averaging to $1,300 in new revenue daily.
- Identified and corrected inconsistencies in work and solved complex problems upon mid-level leadership, through strong communication skills and relationship building.
- Mentored and taught 12 other account executives demo styles and skills, increasing monthly revenue to $495k in 12 months.
- Remained solution-oriented in face of complex problems to assist management and overall business direction.
Intern Engineer
Rialto Public Works Dept
06.2017 - 08.2017
- Assisted senior engineers and management with clerical duties to keep department functioning and workflows running smoothly.
- Collaborated with senior engineers on projects and offered insight.
- Studied manufacturing processes to improve overall knowledge.
- Manufactured and compiled components to integrate into final product designs.
Education
Business Administration
Morehouse College
Atlanta, GA05.2020
High School Diploma -
Citrus Valley High School
Redlands, CA05.2018
Skills
Inbound Call Management
Appointment Scheduling
Lead Prospecting
Market Research
Crypto/Forex
Social Media Marketing
Lead Generation
Technical Analysis
Team Management
Credit Analysis
Verbal and Written Communication
Deal Closure
Negotiation
Investing
Educating
Risk Management
Software
Microsoft Excel
Microsoft Powerpoint
Zoom Cloud Meetings
Discord Communications
Slack Communications
Salesforce CRM
Twillio CRM
VinSolutions CRM
Microsoft Teams
Google Workspace
Google Drive
MetaTrader4
Timeline
Internet Sales Manager
Freeman Honda
10.2022 - Current
Sales Development Representative
Real Geeks
06.2022 - 10.2022
Credit Repair Specialist
Credit Glory
10.2021 - 06.2022
Account Executive
IM Mastery Academy
03.2018 - 10.2021
Intern Engineer
Rialto Public Works Dept
06.2017 - 08.2017
Business Administration
Morehouse College
High School Diploma -
Citrus Valley High School