Malachi Flores
Carrollton,TX
Summary
Experienced professional seeking an A+ position in a results-oriented company that values ambition and career growth. Utilize acquired skills and education to contribute to the continued success and advancement of the organization.
Overview
7
7
years of professional experience
Work History
CSR, Sales
U-HAUL MOVING AND STORAGE
03.2024 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
FC Associate
Amazon
11.2023 - Current
- Stowing, Pick and buffing, Dock loading
Backup Role
CP Renovations
05.2023 - 08.2023
- Construction tasks, Building Tuff Sheds, Lifting walls and external painting
Executive Carpet Cleaner
Chem-dry
08.2017 - 07.2023
- Mixing cleaning solutions, Performing carpet cleaning procedures, Provided janitorial services
Education
Associate of Occupational Studies Degree in Automotive Diesel Technology II -
Universal Technical Institute (UTI)
Dallas, TX01.2025
Graduated -
Plainview High School
Plainview, TX05.2023
Skills
- Introduction to Engines
- Introduction to Powertrains
- Introduction to Undercar
- Introduction of Drivability
- Application of Drivability
- Power & Performance I (Engine Build)
- Power & Performance II (Bolt on performance)
- Power & Performance III (Super Street) Drivetrain
- Electrical Fundamentals
- Electrical Applications
- Advance Electrical Applications
- Steering & Suspension Systems I
- Steering & Suspension Systems II
- Preventative Maintenance
- Advance Technology/Hybrid & Services Advising
- Diesel Engines
- Diesel Engine Fuel Systems
- Hydraulics
- Brakes
- Braking Systems
- Manual Transmissions
- Automatic Transmissions
- Transport Refrigeration
- HVAC
- Sells experience
- Money management
- Costumer service
Timeline
CSR, Sales
U-HAUL MOVING AND STORAGE
03.2024 - Current
FC Associate
Amazon
11.2023 - Current
Backup Role
CP Renovations
05.2023 - 08.2023
Executive Carpet Cleaner
Chem-dry
08.2017 - 07.2023
Associate of Occupational Studies Degree in Automotive Diesel Technology II -
Universal Technical Institute (UTI)
Graduated -
Plainview High School
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