Malachi Greene
Andrews,SC
Summary
Experienced Customer Service Representative with extensive experience in sales and the customer service environment. Experience with generating new prospects, training existing customers, troubleshooting technical problems, and managing and tracking returns. Organized, critical thinker, creative, effective communicator, thrives under pressure, excellent writing skills, notable positive rapport with customers, and fearless in asking for sales. Proficient with Microsoft Office: Word, Excel, Outlook, and Power Point.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
11.2022 - Current
- Lift, carry, stack, push and pull heavy objects up to fifty pounds.
- Prepare outgoing stock for delivery.
- Review incoming deliveries of stock and operate forklifts.
- Maneuver through compact spaces safely and warehouse equipment.
- Load boxes into trucks for shipment.
- Received customer orders and prepared them for delivery.
- Use scanners to read bar codes on products.
- View prompts on screens and follow the direction for some tasks.
- Troubleshoot problems.
- Ensure products meets quality requirements.
Direct Support Professional
SCDDSN
08.2024 - 11.2024
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Implemented individualized care plans to meet specific needs and preferences of clients.
- Monitored client progress and documented changes in behavior or health status accurately.
- Developed engaging recreational activities to foster social skills and community integration.
- Advocated for client rights and ensured compliance with regulatory standards in care delivery.
- Enhanced communication strategies between clients, families, and service providers for improved outcomes.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Warehouse Associate
Tupperware
07.2021 - 11.2022
- Restocked shelves and processed and packed orders.
- Lift, carry, stack, push and pulled heavy objects up to 50 pounds.
- Prepared outgoing stock for delivery.
- Reviewed incoming deliveries of stock and operate forklifts.
- Maneuvered through compact spaces safely and warehouse equipment.
- Loaded boxes into trucks for shipment.
- Used scanners to read bar codes on products.
- Viewed prompts on screens and follow the direction for tasks.
- Ensured products meets quality requirements.
Education
High School Diploma -
Hemingway High School
Hemingway, SC06.2022
Skills
- Active Listening
- Adaptability
- Mindfulness
- Conflict resolution
- Creativity
- Critical thinking
- Decision-making
- Effective Communication
- Negotiation skills
- Persuasion
- Problem solving
- Product knowledge
- Time management
- Reliability
Certification
Basic life support
Accomplishments
Completion of Certified nursing assistant class
Timeline
Direct Support Professional
SCDDSN
08.2024 - 11.2024
Warehouse Associate
Amazon
11.2022 - Current
Warehouse Associate
Tupperware
07.2021 - 11.2022
High School Diploma -
Hemingway High School