Malachi Miller
Spencer,WV
Summary
Dynamic Sales Leader with a proven track record at Synergy Sales Company LLC, driving revenue growth through strategic planning and consultative selling. Expert in team management and performance optimization, I excel in building relationships and enhancing customer engagement, consistently achieving sales goals and fostering a motivated sales environment.
Overview
7
7
years of professional experience
Work History
Sales Leader
Synergy Sales Company LLC
12.2023 - Current
- Developed and implemented sales strategies to drive revenue growth.
- Directed training sessions for new sales team members, enhancing their product knowledge and customer engagement skills.
- Analyzed market trends to identify opportunities for expansion and competitive advantage.
- Collaborated with marketing to create targeted campaigns that increased lead generation effectiveness.
- Monitored sales performance metrics, providing insights to optimize team productivity and efficiency.
- Mentored junior sales associates, focusing on skill development and career progression opportunities.
- Enhanced product knowledge within the sales team through continuous training and workshops.
- Increased customer engagement to drive interest and boost sales opportunities.
- Managed CRM system to coordinate information from lead sources.
- Developed multiple sales strategies to address range of project and customer types.
- Stayed current on company offerings and industry trends.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Informed customers of promotions to increase sales productivity and volume.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Food & Consumables TA
Walmart
10.2021 - 07.2023
- Organized merchandise in backroom to optimize accessibility and streamline stocking processes.
- Assisted in inventory management, ensuring accurate tracking of stock levels and product rotation.
- Utilized inventory software to update stock counts and report discrepancies to management promptly.
- Maintained clean and safe work environment by adhering to safety protocols and operational standards.
- Collaborated with team members to efficiently process incoming shipments and prepare items for the sales floor.
- Trained new employees on backroom procedures, promoting adherence to best practices and operational efficiency.
- Supported team initiatives aimed at reducing processing times for incoming goods through effective workflow adjustments.
- Unloaded boxes from skid loader to price and stock shelves.
- Cleaned and stocked backroom to maintain organization of facility.
Farm Hand
Hammack Hills Farm
05.2019 - 08.2019
- Operated farm machinery to assist in planting and harvesting crops.
- Maintained cleanliness and organization of equipment and work areas.
- Assisted with livestock care, including feeding and monitoring health.
- Learned safety protocols for handling tools and equipment effectively.
- Adapted quickly to changing farm conditions and tasks as needed.
- Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
- Ensured proper animal care by administering medications, vaccinations, or treatments as prescribed by veterinarians.
- Maintained farm machinery to ensure operational efficiency, preventing downtime during critical planting and harvesting periods.
- Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.
- Erected and maintained fencing to protect crops and livestock from predators, ensuring farm security.
- Conducted daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
- Streamlined feeding processes, ensuring all animals received appropriate nutrition for optimal growth and health.
Education
High School Diploma - Criminal Justice
Roane County High School
Spencer, WV05.2023
Skills
- Team management
- Employee motivation
- Sales presentations
- Data-driven decision making
- Motivational leadership
- Relationship management
- Pipeline management
- Social selling
- Territory management
- Consultative selling
- Sales coaching
- Stockroom management
- Team building
- Objection handling
- Sales planning
- Customer retention
- Closing techniques
- Performance management
- Account management
- Upselling strategies
- Competitor analysis
- Sales closing
- Business development
- Sales pipeline development
- Revenue generation
- Hospitality and accommodation
- Sales analytics
- Sales supervision
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Customer engagement
- Relationship building
- Self motivation
- Product knowledge
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- Strategic planning
- Opening and closing procedures
- Continuous improvement
- Sales training
Accomplishments
- Finished within 0.1% of National Scores within the NOCTI Criminal Justice Program
Timeline
Sales Leader
Synergy Sales Company LLC
12.2023 - Current
Food & Consumables TA
Walmart
10.2021 - 07.2023
Farm Hand
Hammack Hills Farm
05.2019 - 08.2019
High School Diploma - Criminal Justice
Roane County High School