Summary
Overview
Work History
Education
Skills
Timeline
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Malachi Olson

Coppell,TX

Summary

Adept at enhancing customer satisfaction, I leveraged problem-solving and professional communication skills at Action Pro Services to ensure efficient appliance installations and satisfied costumers. My ability to maintain inventory and foster teamwork significantly improved my productivity. Recognized for exceptional service, I consistently met employer expectations, contributing to a positive company reputation.

Overview

4
4
years of professional experience

Work History

Appliance Installer

Action Pro Services
10.2024 - Current
  • Delivered, loaded and unloaded and installed kitchen appliances ranging from dishwashers to garbage disposals.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
  • Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
  • Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
  • Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
  • Reduced installation errors by carefully following manufacturer guidelines for various appliances.
  • Improved company reputation by providing exceptional customer service during appliance installations, receiving a vastly positive response from costumer surveys
  • Resolved complex technical issues during installations through effective troubleshooting skills leading to minimal downtime for customers.
  • Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
  • Enhanced customer satisfaction and ensuring timely and efficient appliance installations

Cashier

Ted E's Kitchen
04.2021 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Founders Classical Academy of Lewisville
Lewisville, TX
05-2024

Skills

  • Maintaining inventory
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Professional communication
  • Relationship building

Timeline

Appliance Installer

Action Pro Services
10.2024 - Current

Cashier

Ted E's Kitchen
04.2021 - 10.2024

High School Diploma -

Founders Classical Academy of Lewisville

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Malachi Olson