Malachi Phillip
brooklyn,NY
Summary
Result oriented professional with a strong work ethic and adaptability, excelling in both fast paced and slow environments. Proven track record in retail sales, achieving high productivity and efficient task completion. Expertise in customer service, inventory management, and sales strategy development, ensuring exceptional customer experiences. Strong problem solving and critical thinking skills, complemented by a solid foundation in computer science and software applications.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Burlington
Brooklyn, New York
11.2024 - Current
- Delivered exceptional customer service through personalized product recommendations.
- Managed customer complaints professionally to sustain satisfaction and loyalty.
- Restocked shelves and updated promotional signage to maintain merchandise visibility.
- Monitored sales floor cleanliness and organization to enhance overall customer experience.
- Oversaw loyalty programs by enrolling new members and communicating benefits.
- Addressed customer inquiries to facilitate informed purchasing decisions.
- Assisted customers in locating merchandise based on specific needs.
- Supported coworkers in completing assigned tasks efficiently.
Maintenance Worker
Summer Youth Employment Program Ps:207
Brooklyn, New York
07.2023 - 08.2023
- Maintained cleanliness in classrooms and hallways through sweeping, mopping, and vacuuming.
- Polished windows and cleaned desks, ensuring spotless baseboards.
- Completed routine maintenance checks, notifying management of necessary repairs.
- Moved furniture and equipment using hand trucks or collaborated with coworkers.
- Ordered supplies for classrooms, including books and equipment replacements.
- Performed routine cleaning tasks, such as scrubbing floors and emptying waste receptacles.
- Ensured safety of work areas by adhering to established safety protocols.
- Identified potential hazards in the workplace and implemented corrective measures accordingly.
- Monitored stock levels for spare parts, and ordered new items when needed.
- Identified problems during daily work inspections, and addressed concerns.
- Coordinated with management to prioritize maintenance tasks.
Education
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06-2023
Associate's Degree - Computer Science
Kingsborough Community College
Brooklyn, NYSkills
- Communication skills
- Time management
- Record keeping
- Attention to detail
- Relationship building
- Conflict resolution
- Task prioritization
- Problem identification
Timeline
Retail Sales Associate
Burlington
11.2024 - Current
Maintenance Worker
Summer Youth Employment Program Ps:207
07.2023 - 08.2023
High School Diploma -
Abraham Lincoln High School
Associate's Degree - Computer Science
Kingsborough Community College