Malachi Poehner
DETROIT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Assist team members in various tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Fire Technician
ServiceMaster
Burton
01.2024 - 12.2025
- Restored properties damaged by fire and water through assessment and repair processes
- - Remove damaged & affected contents
- - Restore affected contents and return to original site
- Monitored team progress to ensure task completion
Delegated tasks fitting for each team member's strong suits
Communicated with customers to clarify processes
Shift Manager
Hungry Howies Pizza & Subs
Flushing
07.2022 - 11.2023
- Supervised staff during busy shifts to maintain efficient service delivery.
- Trained new employees on company policies and procedures to enhance operational success.
- Managed inventory levels to support daily operations and minimize waste.
- Executed opening procedures by setting up machines and ingredients for the day.
- Cleaned store thoroughly and verified all paperwork for cash registers and inventory upon closing.
Education
Flushing High School
flushing, MISkills
- Problem solving
- Customer communication
- Team worker
- Tech Savvy
- Easily reachable
- Inventory management
- Task delegation
- Shop cleanliness
Certification
- Forklift Cerfitication
Timeline
Lead Fire Technician
ServiceMaster
01.2024 - 12.2025
Shift Manager
Hungry Howies Pizza & Subs
07.2022 - 11.2023
Flushing High School