Malachi Spainhoward
Mount Vernon
Summary
Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety. Professional with strong background in aquatic safety and emergency response, prepared for this role. Proven ability to ensure patron safety, handle high-pressure situations, and perform rescues effectively. Strong focus on teamwork and achieving safety goals, with adaptability to changing conditions. Skilled in CPR, first aid, and water rescue techniques, complemented by reliable and calm demeanor.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Floor Employee
Pet Food Center
06.2023 - Current
- Collaborated with team members to achieve monthly sales targets, contributing to overall store success.
- Assisted customers with returns or exchanges efficiently while adhering to company policies without compromising customer satisfaction levels.
- Enhanced store presentation through effective visual merchandising techniques for increased foot traffic.
- Addressed customer concerns promptly, resolving issues professionally and courteously to maintain brand reputation.
- Provided exceptional customer service, building strong relationships and generating repeat business.
- Mentored new hires during the onboarding process by demonstrating best practices in customer engagement strategies.
- Utilized product knowledge to upsell items and increase average transaction value consistently.
- Boosted sales performance by engaging with customers and providing tailored product recommendations.
Lifeguard
Burdette Park Aquatic Center
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
Education
High School Diploma -
Mount Vernon Senior High School
Mount Vernon12-2024
Skills
- Goal oriented
- Store maintenance
- Customer service
- Cleaning
- Leadership qualities
- Effective problem-solver
- Lifeguard certification
- Strong communicator
- First aid
- Physical fitness
- Patience and empathy
- CPR and AED training
- Emergency response
Certification
- USI Pool, Burdette Park Aquatic Center - May 2022 - Lifeguard, CPR, AED Certification
Timeline
Sales Floor Employee
Pet Food Center
06.2023 - Current
Lifeguard
Burdette Park Aquatic Center
05.2022 - 08.2022
High School Diploma -
Mount Vernon Senior High School
Similar Profiles
Christine Nicole NixeChristine Nicole Nixe
Assistant Manager at Pet Food CenterAssistant Manager at Pet Food Center
Corinthian McIntyreCorinthian McIntyre
Dog Trainer at Pet Food Center / Influential CanineDog Trainer at Pet Food Center / Influential Canine
Robert DeCastroRobert DeCastro
Operator Assistant at Heartland Pet FoodOperator Assistant at Heartland Pet Food