Malachi Veillon
Rome,GA
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, and revealing customer needs to deliver solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Sherwin-Williams Paint Store
Rome, GA
08.2023 - Current
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Stocked shelves with merchandise and maintained inventory levels.
- Provided cash register operations and handled customer payments.
- Processed returns and exchanges according to company policy.
- Processed sales transactions accurately and efficiently at the cash register.
- Assisted customers with product selection, pricing and availability.
- Resolved customer complaints promptly with professionalism and courtesy.
- Assisted with loading and unloading deliveries from vendors.
Intern
Georgia Power
Rome, GA
01.2023 - 08.2023
- Prepared reports summarizing project progress and results for management review.
- Maintained accurate records of all activities performed throughout internship period.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Team Leader Manager
Chick-fil-A
Rome, GA
11.2022 - 01.2023
- Monitored customer service standards across the organization.
- Facilitated communication between senior management and staff.
- Provided technical assistance when needed.
- Resolved conflicts between team members quickly and effectively.
- Ensured compliance with company policies and regulations.
- Developed strategies to increase productivity and efficiency of the team.
- Identified areas where teams could improve their skillset.
- Assigned and monitored daily tasks for team members.
Team Member
Chick-fil-A
Rome, GA
08.2021 - 10.2022
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Answered phone calls regarding inquiries about products or services.
- Monitored expiration dates on food items for freshness assurance.
- Assisted customers with product selection and ordering process.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
High School Diploma -
Model High School
Rome, GA05-2023
Bachelor of Science - Mechatronics Engineering
Kennesaw State University
Kennesaw, GASome College (No Degree) -
Georgia Highlands College
Rome, GASkills
- Shipment Processing
- Return processing
- Product display
- Customer Service
- Payment Processing
- Customer Assistance
- Continuous Improvement
- Professional and Courteous
- Team Leadership
- Interpersonal and Social Skills
- Teamwork and Collaboration
- Quick Learner
Affiliations
- Playing Sports: Football, Basketball, & Tennis
- Reading
Accomplishments
- Graduated High School With Honors
- 2x First-Team All-Region Tennis Player
Certification
- ServSafe Certified
Timeline
Store Associate
Sherwin-Williams Paint Store
08.2023 - Current
Intern
Georgia Power
01.2023 - 08.2023
Team Leader Manager
Chick-fil-A
11.2022 - 01.2023
Team Member
Chick-fil-A
08.2021 - 10.2022
High School Diploma -
Model High School
Bachelor of Science - Mechatronics Engineering
Kennesaw State University
Some College (No Degree) -
Georgia Highlands College