Malachi Way
Dover,DE
Summary
Customer-centric professional with a proven background in delivering exceptional service and fostering positive client relationships. Proficient in handling customer inquiries, resolving issues, and ensuring satisfaction. Skilled in active listening, empathy, and effective communication to address diverse customer needs. Experienced in using CRM systems to track interactions and provide personalized solutions. Adept at multitasking and maintaining composure in high-pressure situations. Ready to contribute my passion for customer satisfaction and problem-solving skills to enhance the service experience wherever I’m employed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Baker
Crumbl Cookies
Dover, DE
08.2024 - 12.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Balling dough
- Helping around the store when needed
Host
Texas Roadhouse
Camden, DE
09.2022 - 05.2024
- Appropriate work attire
- Social skills
- Mannerism
- Cleaning
- Assisting guest
- Table running
- Prepping food
- Patience
- Standing for long periods of time
- Answering calls
- Holding the door for guest
Food Runner
Dover De Calvary Baptist Church
Dover, DE
06.2021 - 07.2021
- Location: Dover De Calvary Baptist Church
- Job info-Calvary Baptist Church decided to give back to those in poverty or going through rough times our job required us to prepare food organize it and serve
- Responsibilities:
- Patience
- Mannerism
- Social skills
- Food preparation
- Serving
- Lifting heavy equipment
Education
High school diploma -
Rodney (Caesar) High School
Camden, DE06.2024
Skills
- Cleaning Experience
- Packaging
- Customer service (2 year)
- Food Service
- Patience
- Quick learner
- Able to work fast paced
Certification
- Driver's License
- May2021 to March2024
Timeline
Baker
Crumbl Cookies
08.2024 - 12.2024
Host
Texas Roadhouse
09.2022 - 05.2024
Food Runner
Dover De Calvary Baptist Church
06.2021 - 07.2021
High school diploma -
Rodney (Caesar) High School