Malackai Jordan
Baraboo
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
5
5
years of professional experience
Work History
Crew Team Member
Culver's Restaurant
Baraboo
07.2024 - Current
- Prepared and assembled food items according to customer orders.
- Operated kitchen equipment safely while adhering to health guidelines.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Provided training and guidance to new team members.
- Operated kitchen equipment safely and efficiently.
- Replenished inventory levels when necessary.
- Washed dishes, cleaned countertops and sanitized high-use areas.
Kitchen Staff Member
Al. Ringling Brewing co.
Baraboo
07.2021 - 10.2023
- Assisted chefs with cooking and plating dishes to maintain quality standards.
- Unloaded food and supplies from delivery trucks to appropriate storage locations.
- Inspected dining area prior to opening for any maintenance issues requiring attention.
- Responded promptly to customer complaints regarding food quality or service issues.
- Distributed food to waiters and waitresses to serve customers.
- Cleaned and sanitized utensils, dishes or silverware.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
Tour Guide
Al. Ringling Mansion
Baraboo
07.2021 - 10.2023
- Acquired tickets and fees from individuals and larger groups prior to start of tour.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Conducted engaging and informative tours for groups of varying sizes, ensuring a memorable experience.
- Guided groups through historical sites, sharing engaging narratives and local culture.
Education
GED -
Madison Area Technical College
Reedsburg, WISkills
- Attention to detail
- Teamwork and collaboration
- Adaptability and reliability
- Health code compliance
- Integrity and honesty
- Initiative and Self-motivation
- Willingness to learn
- Safety awareness
Languages
Spanish
Limited
Italian
Elementary
Latin
Limited
Scottish gaelic
Elementary
Affiliations
Hiking local natural areas and state parks
References
References available upon request.
Timeline
Crew Team Member
Culver's Restaurant
07.2024 - Current
Kitchen Staff Member
Al. Ringling Brewing co.
07.2021 - 10.2023
Tour Guide
Al. Ringling Mansion
07.2021 - 10.2023
GED -
Madison Area Technical College