MALAIA LANU
BARROW
Overview
16
16
years of professional experience
Work History
CASHIER / MANAGER
FURSHOP
BARROW
08.2017 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided customer service.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Trained new personnel regarding company operations, policies and services.
- Maintained accurate filing system and data entry for sales and inventory.
- Filed, sorted, and deposited numerous amount cash.
- Managed incoming calls regarding flower orders, water orders, and fur orders.
- Assisted accounting department with distributing account payable and pay checks.
- Cross trained in multiple departments in order to preform duties when needed.
- Ensured store cleanliness through regular upkeep of aisles, displays, and backroom storage areas.
- Efficiently restocked shelves and maintaining accurate inventory levels.
SUPERVISOR / CASHIER
ALASKA COMMERCIAL COMPANY
BARROW
04.2017 - Current
- Efficiently handled cash transactions and addressing customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
- Assisted customers with inquiries and provided customer service.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
TEMP TRAVEL COORDINATOR
NORTH SLOPE BOROUGH ADMINISTRAIVE AND FINANCE
BARROW
08.2017 - 01.2019
- Created and processed Travel Authorizations.
- Efficiently managing and organizing travel itineraries such as purchasing airfare tickets, booking lodging, and preparing transportation.
- Streamlined booking processes for improved time management and cost savings.
- Collaborated with travel members to review and provide travel itinerary.
- Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
- Assisted travelers in obtaining necessary visas and other documentation required for international trips.
- Complete close out report for filing and company records.
- Assisted accounting department regarding payments for travelers.
CHILD CARE AIDE
NORTH SLOPE BOROUGH
BARROW
07.2017 - 01.2018
- Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
- Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
- Documented children's growth and development.
- Created and implemented activities to promote language development.
- Logged information regarding naps, feedings and any medications administered.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Implemented daily routines and activities to stimulate and engage children.
- Read stories, sang songs and facilitated creative play.
- Monitored children's activities to verify safety and wellbeing.
- Offered tutoring and mentoring to school-aged children in need of additional support.
- Managed in-home daycare with numerous infants, toddlers, preschoolers and school-aged children.
- Restocked supplies and personal hygiene products for use by students.
- Taught children to organize toys, wash hands, and share by leading by example.
OFFICE SPECIALIST
NORTH SLOPE BOROUGH ADMINISTRATION AND FINANCE
BARROW
03.2010 - 07.2012
- Budget checks all incoming Request for Payments.
- Created and completed Travel Authorizations.
- Run on demand checks, and payroll checks.
- Answer incoming phone calls and transfer to appropriate departments.
- Assisted in directing customers to the appropriate personnel within the office.
- Received and distributed outgoing and incoming mail.
- Works with the Village Liaison offices to make sure all checks are received.
- Organized and updated the filing system.
- Updates and tracks missing documents,
- Uploaded the check batch into Wells Fargo Positive pay to avoid fraud.
- Operated the sorter machine to sort and fold all checks in to the envelopes.
OFFICE SPECIALIST
NORTH SLOPE BOROUGH FIRE DEPARMTENT
BARROW
06.2009 - 02.2010
- Cleaned and organized work areas, department equipment, and moving equipment/supplies.
- Answered and directed incoming phone calls.
- Did clerical and admin duties
- Assisted with incoming and outgoing mail.
- Expedited document processing by developing and implementing a consistent document review procedure.
- Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
- Managed inventory of supplies, replenishment and reduced overhead costs for the department.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
OFFICE SPECIALIST
NORTH SLOPE BOROUGH FIRE DEPARTMENT
BARROW
08.2008 - 05.2009
- Cleaned and organized work areas, department equipment, and moving equipment/supplies.
- Answered and directed incoming phone calls.
- Did clerical and admin duties
- Assisted with incoming and outgoing mail.
- Expedited document processing by developing and implementing a consistent document review procedure.
- Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
- Managed inventory of supplies, replenishment and reduced overhead costs for the department.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Diploma -
BARROW HIGH SCHOOL
BARROW, ALASKA 01.2009
Skills
- Attention to Detail
- Time Management
- Operations leadership
- Retail Operations
- Schedule Maintenance
- Documentation And Reporting
- Customer Service
- Cross-Training Staff
- Staff Management
- Word Excel
- Microsoft
References
- Sarah Tua'i, North Slope Borough, 907-855-1219
- Pauline Lilo, North Slope Borough, 907-319-9210
- Noe Texeira, North Slope Borough, 907-878-1760
Timeline
CASHIER / MANAGER
FURSHOP
08.2017 - Current
TEMP TRAVEL COORDINATOR
NORTH SLOPE BOROUGH ADMINISTRAIVE AND FINANCE
08.2017 - 01.2019
CHILD CARE AIDE
NORTH SLOPE BOROUGH
07.2017 - 01.2018
SUPERVISOR / CASHIER
ALASKA COMMERCIAL COMPANY
04.2017 - Current
OFFICE SPECIALIST
NORTH SLOPE BOROUGH ADMINISTRATION AND FINANCE
03.2010 - 07.2012
OFFICE SPECIALIST
NORTH SLOPE BOROUGH FIRE DEPARMTENT
06.2009 - 02.2010
OFFICE SPECIALIST
NORTH SLOPE BOROUGH FIRE DEPARTMENT
08.2008 - 05.2009
Diploma -
BARROW HIGH SCHOOL