Overview
Work History
Education
Skills
References
Timeline
Generic

MALAIA LANU

BARROW

Overview

16
16
years of professional experience

Work History

CASHIER / MANAGER

FURSHOP
08.2017 - Current
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided customer service.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Trained new personnel regarding company operations, policies and services.
  • Maintained accurate filing system and data entry for sales and inventory.
  • Filed, sorted, and deposited numerous amount cash.
  • Managed incoming calls regarding flower orders, water orders, and fur orders.
  • Assisted accounting department with distributing account payable and pay checks.
  • Cross trained in multiple departments in order to preform duties when needed.
  • Ensured store cleanliness through regular upkeep of aisles, displays, and backroom storage areas.
  • Efficiently restocked shelves and maintaining accurate inventory levels.

SUPERVISOR / CASHIER

ALASKA COMMERCIAL COMPANY
04.2017 - Current


  • Efficiently handled cash transactions and addressing customer concerns.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
  • Assisted customers with inquiries and provided customer service.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

TEMP TRAVEL COORDINATOR

NORTH SLOPE BOROUGH ADMINISTRAIVE AND FINANCE
08.2017 - 01.2019


  • Created and processed Travel Authorizations.
  • Efficiently managing and organizing travel itineraries such as purchasing airfare tickets, booking lodging, and preparing transportation.
  • Streamlined booking processes for improved time management and cost savings.
  • Collaborated with travel members to review and provide travel itinerary.
  • Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
  • Assisted travelers in obtaining necessary visas and other documentation required for international trips.
  • Complete close out report for filing and company records.
  • Assisted accounting department regarding payments for travelers.

CHILD CARE AIDE

NORTH SLOPE BOROUGH
07.2017 - 01.2018
  • Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
  • Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
  • Documented children's growth and development.
  • Created and implemented activities to promote language development.
  • Logged information regarding naps, feedings and any medications administered.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Implemented daily routines and activities to stimulate and engage children.
  • Read stories, sang songs and facilitated creative play.
  • Monitored children's activities to verify safety and wellbeing.
  • Offered tutoring and mentoring to school-aged children in need of additional support.
  • Managed in-home daycare with numerous infants, toddlers, preschoolers and school-aged children.
  • Restocked supplies and personal hygiene products for use by students.
  • Taught children to organize toys, wash hands, and share by leading by example.

OFFICE SPECIALIST

NORTH SLOPE BOROUGH ADMINISTRATION AND FINANCE
03.2010 - 07.2012
  • Budget checks all incoming Request for Payments.
  • Created and completed Travel Authorizations.
  • Run on demand checks, and payroll checks.
  • Answer incoming phone calls and transfer to appropriate departments.
  • Assisted in directing customers to the appropriate personnel within the office.
  • Received and distributed outgoing and incoming mail.
  • Works with the Village Liaison offices to make sure all checks are received.
  • Organized and updated the filing system.
  • Updates and tracks missing documents,
  • Uploaded the check batch into Wells Fargo Positive pay to avoid fraud.
  • Operated the sorter machine to sort and fold all checks in to the envelopes.

OFFICE SPECIALIST

NORTH SLOPE BOROUGH FIRE DEPARMTENT
06.2009 - 02.2010
  • Cleaned and organized work areas, department equipment, and moving equipment/supplies.
  • Answered and directed incoming phone calls.
  • Did clerical and admin duties
  • Assisted with incoming and outgoing mail.
  • Expedited document processing by developing and implementing a consistent document review procedure.
  • Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
  • Managed inventory of supplies, replenishment and reduced overhead costs for the department.
  • Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
  • Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

OFFICE SPECIALIST

NORTH SLOPE BOROUGH FIRE DEPARTMENT
08.2008 - 05.2009
  • Cleaned and organized work areas, department equipment, and moving equipment/supplies.
  • Answered and directed incoming phone calls.
  • Did clerical and admin duties
  • Assisted with incoming and outgoing mail.
  • Expedited document processing by developing and implementing a consistent document review procedure.
  • Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
  • Managed inventory of supplies, replenishment and reduced overhead costs for the department.
  • Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
  • Maintained an organized workplace environment by routinely restructuring workspaces according to evolving needs or priorities.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Diploma -

BARROW HIGH SCHOOL
BARROW, ALASKA
01.2009

Skills

  • Attention to Detail
  • Time Management
  • Operations leadership
  • Retail Operations
  • Schedule Maintenance
  • Documentation And Reporting
  • Customer Service
  • Cross-Training Staff
  • Staff Management
  • Word Excel
  • Microsoft

References

  • Sarah Tua'i, North Slope Borough, 907-855-1219
  • Pauline Lilo, North Slope Borough, 907-319-9210
  • Noe Texeira, North Slope Borough, 907-878-1760

Timeline

CASHIER / MANAGER

FURSHOP
08.2017 - Current

TEMP TRAVEL COORDINATOR

NORTH SLOPE BOROUGH ADMINISTRAIVE AND FINANCE
08.2017 - 01.2019

CHILD CARE AIDE

NORTH SLOPE BOROUGH
07.2017 - 01.2018

SUPERVISOR / CASHIER

ALASKA COMMERCIAL COMPANY
04.2017 - Current

OFFICE SPECIALIST

NORTH SLOPE BOROUGH ADMINISTRATION AND FINANCE
03.2010 - 07.2012

OFFICE SPECIALIST

NORTH SLOPE BOROUGH FIRE DEPARMTENT
06.2009 - 02.2010

OFFICE SPECIALIST

NORTH SLOPE BOROUGH FIRE DEPARTMENT
08.2008 - 05.2009

Diploma -

BARROW HIGH SCHOOL

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