Malaica Charles
Orlando,FL
Summary
Dedicated professional with experience at Allied Universal Security Services and a strong background in security and patient care. Proven ability to enhance safety through vigilant monitoring and effective communication. Skilled in feeding assistance and customer service, ensuring a positive experience while maintaining high standards of care and security.
Overview
4
4
years of professional experience
Work History
Security Guard
Allied Universal Security Services
Orlando, FL
05.2024 - 12.2024
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted routine patrols to deter and detect signs of intrusion or suspicious activity.
- Responded promptly to alarms and incidents, coordinating with emergency services as needed.
- Maintained detailed logs of daily activities, observations, and incidents for reporting purposes.
- Implemented access control measures, verifying credentials of individuals entering the premises.
- Utilized surveillance equipment to monitor areas effectively and identify potential threats.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
CNA Med Tech
Market Sweet
Palm Bay. FL
01.2023 - 03.2024
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Maintained cleanliness and organization in patient care areas to enhance safety.
- Documented patient information accurately in electronic health records for continuity of care.
- Participated in training sessions to stay updated on best practices in patient care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Security Officer
Fidelity
Orlando, FL
06.2022 - 01.2023
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols and inspections to identify potential hazards.
- Responded promptly to alarms and emergency situations, ensuring swift resolution.
- Assisted in training new security personnel on protocols and procedures.
- Prepared incident reports detailing observations and actions taken during shifts.
- Implemented access control measures to protect property and personnel effectively.
- Maintained surveillance equipment, ensuring operational readiness at all times.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Sales Associate
Beauty Exchange Beauty Supply
Palm Bay. FL
05.2021 - 04.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions to effectively address customer inquiries.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve sales targets and improve store performance.
- Organized merchandise displays to create visually appealing shopping environments.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Heritage High School
Palm Bay, FLSkills
Feeding assistance
Patient care
Security Guard
Customer Service
Timeline
Security Guard
Allied Universal Security Services
05.2024 - 12.2024
CNA Med Tech
Market Sweet
01.2023 - 03.2024
Security Officer
Fidelity
06.2022 - 01.2023
Sales Associate
Beauty Exchange Beauty Supply
05.2021 - 04.2022
High School Diploma -
Heritage High School