Malaijha Williams
Houston,TX
Summary
Adept at heavy lifting and pallet jack handling, I excel in fast-paced environments, evidenced by surpassing sales goals at Journeys Shoes. My professionalism and teamwork skills have consistently enhanced workplace efficiency and customer satisfaction. Leveraging inventory management knowledge and effective communication, I've significantly contributed to the success of teams at Amazon and Walmart.
Overview
2
2
years of professional experience
Work History
Truck Loader
Amazon
10.2023 - Current
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Used forklift to lift pallets and heavy items into trucks.
- Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
- Assisted with unloading returned or damaged goods, ensuring accurate documentation for inventory control purposes.
Retail Worker
Walmart
06.2024 - 10.2024
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Retail Sales Associate
Journeys Shoes
05.2022 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Nimitz High School
06.2023
Skills
- Heavy Lifting Proficiency
- Shipping and receiving procedures
- Workplace Cleanliness Standards
- Pallet Jack Handling
- Pallet jack safety
- Inventory management knowledge
- Problem-solving capabilities
- Warehouse safety protocols
- Able to lift Number lbs
- Vehicle loading
- Warehouse Safety
- Safe Chemical Handling
- Professionalism
- Analytical Thinking
- Self Motivation
- Team building
- Safety Compliance
- Effective Communication
- Active Listening
- Reliability
- Problem-solving abilities
- Problem-Solving
- Teamwork and Collaboration
- Safety Procedures
- Shipping and receiving
Timeline
Retail Worker
Walmart
06.2024 - 10.2024
Truck Loader
Amazon
10.2023 - Current
Retail Sales Associate
Journeys Shoes
05.2022 - 09.2022
High School Diploma -
Nimitz High School
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