Malaika Tanveer
Bayonne,NJ
Summary
Pre-med student with a solid grasp of medical terminology and strong organizational skills. Committed to improving patient care through accurate documentation and compassionate communication. Experience in customer service fosters effective interactions and attention to detail.
Overview
4
4
years of professional experience
Work History
Cashier & Customer Service Associate
Apna Bazar
Jersey City, NJ
08.2022 - 06.2026
- - Delivered exceptional customer service, enhancing customer satisfaction in fast-paced grocery retail
- - Processed cash and credit transactions and managed returns with precision and professionalism
- - Guided customers through product inquiries and resolved issues, ensuring positive shopping experiences
- - Developed strong communication and problem-solving skills through daily interaction with diverse clientele
- Collaborated with team members to improve service speed.
- Handled customer complaints and resolved issues effectively.
- Monitored inventory levels and restocked merchandise as needed.
- Trained new cashiers on operational procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Arts - Science
Rutgers University
Newark, NJSkills
- Point of sale systems
- Cash handling
- Customer service skills
- Close attention to detail
- Hardworking and disciplined
- Effective communication skills
Skills
- Language:- English/Urdu/Hindi/Punjabi
Extracurricular Activities
- MSA and PSA Club - Event Coordinator - Pre-Med Society
Timeline
Cashier & Customer Service Associate
Apna Bazar
08.2022 - 06.2026
Bachelor of Arts - Science
Rutgers University