Malaina Jordan
Hosford,FL
Summary
Dynamic and detail-oriented professional with experience at Diana Health, excelling in team collaboration and customer service. Proven ability to enhance operational efficiency through effective time management and active learning. Skilled in data entry and reporting, consistently improving accuracy while fostering positive relationships in fast-paced environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Work Study Student
Diana Health
Tallahassee, FL
06.2025 - 08.2025
- Assisted in day-to-day operations, ensuring smooth workflow and adherence to safety protocols.
- Supported team in project execution by preparing documentation and coordinating schedules efficiently.
- Learned industry-specific software tools for data entry and reporting, improving accuracy of information handling.
- Adapted quickly to changing priorities and tasks, maintaining productivity in fast-paced environments.
- Collaborated with team members to streamline processes, enhancing overall operational efficiency.
- Engaged in training activities to develop skills related to job functions and industry standards effectively.
- Fostered positive relationships with colleagues, contributing to a collaborative workplace culture and improved communication.
- Followed established departmental guidelines and safety procedures.
- Increased student comprehension by implementing interactive and hands-on learning activities.
- Assisted nursing team with answering phones and updating medical charts.
- Developed strong interpersonal and communication skills by collaborating with all types of personalities in various situations.
- Interacted with nursing staff and physicians to better understand treatment options for diseases and acute conditions.
- Assisted in surgical procedures, ensuring sterile environment and readiness of surgical instruments.
- Facilitated positive clinic environment, greeting patients warmly and managing reception area efficiently.
- Bolstered patient safety by adhering to strict hygiene and sanitation protocols during all clinical procedures.
- Facilitated patient recovery by providing post-procedure care instructions and follow-up appointment scheduling.
- Streamlined office operations with efficient management of medical records and appointment scheduling.
- Enhanced patient care by assisting in routine examinations and recording vital signs.
- Ensured accurate diagnostic results by carefully collecting and labeling specimens for laboratory testing.
- Improved patient satisfaction by providing compassionate support and clear communication during visits.
- Optimized patient communication by promptly responding to inquiries and relaying important messages to medical staff.
- Supported health outcomes by assisting in administration of vaccinations and other preventative care measures.
- Enhanced team collaboration by participating in weekly meetings and sharing insights from patient interactions.
- Improved clinical skills with regular participation in educational workshops and hands-on training sessions.
- Strengthened patient trust, attentively listening to concerns and ensuring they felt heard and valued during their visit.
- Took and followed detailed directions from others.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Worked in team environment to maintain high levels of productivity.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
House Cleaner
Self-employeed
Hosford, FL
03.2021 - 06.2025
- Performed thorough cleaning tasks in residential properties, ensuring adherence to safety protocols.
- Utilized specialized cleaning tools and products to achieve optimal cleanliness and hygiene standards.
- Organized and restocked cleaning supplies, maintaining an efficient workflow during service appointments.
- Adapted quickly to various client preferences and schedules, enhancing customer satisfaction through flexibility.
Custodian
Liberty County School System - Temp Position
Bristol, FL
06.2024 - 08.2024
- Maintained cleanliness and organization of facilities to ensure a safe environment.
- Operated and maintained cleaning equipment, including floor scrubbers and vacuum cleaners.
- Performed routine inspections to identify maintenance needs and report issues promptly.
- Assisted in training new custodial staff on safety protocols and cleaning procedures.
Custom T-Shirt Designs
Self-employeed - Wicked Simple Crafts
Hosford, FL
08.2021 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Work
Leon Works
Tallahassee, FL
01.2022 - 03.2022
- Cannot discuss due to safety protocol.
- Assisted in organizing community events to enhance local engagement and awareness.
- Monitored program activities, ensuring alignment with organizational goals and community needs.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Improved public safety, participating in community watch programs.
- Raised awareness about environmental issues through educational workshops.
Education
Graduate Certificate - Certified Clinical Medical Assistant
Lively Technical College
Tallahassee, FL08-2025
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Team collaboration
- Computer skills
- Active learning
- Punctual and reliable
- Energetic and enthusiastic
- Active listening
- Customer service
- Team support
Timeline
Work Study Student
Diana Health
06.2025 - 08.2025
Custodian
Liberty County School System - Temp Position
06.2024 - 08.2024
Work
Leon Works
01.2022 - 03.2022
Custom T-Shirt Designs
Self-employeed - Wicked Simple Crafts
08.2021 - 03.2024
House Cleaner
Self-employeed
03.2021 - 06.2025
Graduate Certificate - Certified Clinical Medical Assistant
Lively Technical College