Malaja Hatcher

- Led the kitchen team in menu creation and food preparation, focusing on American cuisine.

- Ensured compliance with health and safety regulations while maintaining high food quality standards.

- Trained kitchen staff and developed staff schedules to ensure efficient kitchen operations.

- Collaborated with management to design promotional menus and special events that increased customer engagement.

- Leadership and Team Management

- Customer Service Excellence

- Inventory Management

- Menu Development

- Food Safety Compliance

- Vendor Relations

Dedicated and experienced deli manager with over 5 years of leadership in food service operations. Proven ability to manage teams, enhance customer satisfaction, and drive sales growth. Experienced head chef skilled in menu development and kitchen management.

- Oversaw daily operations of the deli, ensuring high-quality food service and customer satisfaction.

- Managed a team of deli staff, scheduling shifts, training new employees, and fostering a positive work environment.

- Implemented inventory management practices that reduced waste and improved cost efficiency.

- Developed and maintained relationships with vendors to ensure high-quality product sourcing.

- Assisted in the transition to Carmella’s Market after the closure of Boston Gourmet Deli.