Malak Maher
33G-1 Sodic Westtown, Sheikh Zayed,Egypt
Summary
MBA candidate and CFA-certified professional with a High Honors degree in Business Administration and a diverse background in fintech program management and FOREX trading. Proven track record in managing enterprise customer success at Visa and executing profitable foreign exchange strategies while ensuring strict regulatory compliance. Multilingual leader and Certified ScrumMaster offering a blend of technical financial expertise and strategic business development skills for global markets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Freelancer
UPWORK
Denver, USA
06.2024 - Current
- Delivered freelance projects in financial analysis, cost modeling, and business development strategy for international clients via Upwork.
- Supported B2B outreach efforts for trade missions and market entry in MENA regions, including lead generation and call scripting.
- Produced dashboards and performance reports for clients using Excel and PowerPoint, translating complex data into actionable insights.
Program Manager for Fintechs and MNOs
VISA
Cairo, Egypt
08.2022 - 05.2024
- Managed customer success and onboarding initiatives for enterprise clients in the fintech and payment sector, ensuring seamless adoption of Visa’s financial technology solutions.
- Cultivated and fostered strong client relationships while developing and delivering effective solutions from technical and business perspectives.
- Built stakeholder alignment and cross-team coordination across products, sales, and technical units.
- Provided expert advisement to clients regarding Visa products and services while serving as Subject Matter Expert (SME) and primary point of contact for new service implementations.
- Facilitated regular meetings with customers, stakeholders, and program teams to confirm program schedules, discuss progress and any problems.
Dealing room FOREX Trader
EGYPTIAN GULF BANK
Cairo, Egypt
04.2021 - 07.2022
- Executed trades for foreign exchange on behalf of EGbank with a focus on minimizing risks and maximizing profits.
- Delivered strong client servicing and built trusted relationships across a diverse portfolio base.
- Managed EGbank’s USD/EGP position profitably while maintaining compliance with financial regulations.
- Tracked and analyzed performance metrics using Excel and delivered findings to management and central bank.
Education
Master’s Degree - Business Administration
UNIVERSITY OF ILLINOIS URBANA-CHAMPAIGN
Online12.2029
Bachelor of Business Administration - finance, Economics
THE AMERICAN UNIVERSITY IN CAIRO (AUC)
Cairo, Egypt01.2020
French Baccalauréat - ES
LYCEE FRANCAIS DU CAIRE (LFC)
Cairo, Egypt01.2016
Skills
- Fluent in English, French, and Arabic
- Basic Spanish proficiency
- Business development
- Financial analysis
- Client relationship management
- Project management
- Proposal management
- Client communication
- MS Office proficiency
Certification
- Certified ScrumMaster (CSM), Scrum Alliance, 2025
- Chartered Financial Analyst (CFA) Level 1, 2021
- ACI Dealing Certificate, 2021
Extracurricular Activities
Participated in several charity clubs and programs supporting orphans and unprivileged areas in Cairo and Colorado.
Timeline
Freelancer
UPWORK
06.2024 - Current
Program Manager for Fintechs and MNOs
VISA
08.2022 - 05.2024
Dealing room FOREX Trader
EGYPTIAN GULF BANK
04.2021 - 07.2022
Master’s Degree - Business Administration
UNIVERSITY OF ILLINOIS URBANA-CHAMPAIGN
Bachelor of Business Administration - finance, Economics
THE AMERICAN UNIVERSITY IN CAIRO (AUC)
French Baccalauréat - ES
LYCEE FRANCAIS DU CAIRE (LFC)