Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Malak Ouakrim

Seattle

Summary

Dynamic and dedicated professional with experience at babysitting, excelling in project management and effective communication. Proven ability to engage children through creative activities while ensuring safety. Strong customer service skills honed as a Barista, delivering high-quality beverages and fostering a welcoming environment. Committed to teamwork and enhancing customer experiences.

Overview

6
6
years of professional experience

Work History

Babysitter

Sittercity
Seattle
06.2019 - 09.2025
  • Supervised children during daily activities and ensured safety at all times.
  • Planned engaging educational games and activities to stimulate creativity and learning.
  • Communicated effectively with parents regarding children's behavior and daily experiences.
  • Assisted children with homework and provided guidance on challenging subjects.
  • Managed schedules for playdates, meals, and nap times to maintain routine.

Barista

lune cafe
Seattle
02.2025 - 07.2025
  • Prepared and served high-quality coffee beverages to customers.
  • Maintained cleanliness and organization of the café workspace.
  • Assisted customers with menu selections and answered inquiries.
  • Operated espresso machines and coffee grinders efficiently.
  • Collaborated with team members to ensure smooth service flow.
  • Managed cash register and processed customer transactions accurately.
  • Followed food safety and sanitation guidelines consistently.
  • Stocked supplies and maintained inventory levels in the café.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Front of House Employee

Chick Fill A
Seattle
06.2020 - 09.2021
  • Greeted and welcomed guests with a friendly and positive attitude.
  • Managed dining area cleanliness and organized tables for incoming customers.
  • Assisted customers in placing orders using the point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Maintained stock levels of condiments, utensils, and napkins for customer use.

Education

BBA - Business

University of Washington Bothell
Bothell, WA
06-2028

Skills

  • Project management
  • Customer service
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Time management

Languages

Arabic
Native/ Bilingual
English
Native/ Bilingual
French
Limited

Accomplishments

  • MSA leader in Highschool club

Affiliations

  • love to bake
  • love to comunicate

Timeline

Barista

lune cafe
02.2025 - 07.2025

Front of House Employee

Chick Fill A
06.2020 - 09.2021

Babysitter

Sittercity
06.2019 - 09.2025

BBA - Business

University of Washington Bothell

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