Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Server

Malak Zayed

Ocala,FL

Summary

Compassionate and dedicated Home Health CNA with experience at Senior Nannies, transfer techniques. Enhanced patient satisfaction through attentive support and effective communication, fostering a positive healing environment. Proven ability to manage complex care needs while maintaining dignity and comfort for patient.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Home Health CNA

Senior Nannies
05.2024 - Current
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Supported patients with mobility challenges through safe transfer techniques.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Maintained cleanliness and organization of patient areas to ensure safety..

Server

Texas Roadhouse
01.2024 - Current
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Trained new team members on menu items and service protocols.
  • Managed cash transactions accurately, ensuring proper handling of payments.
  • Handled customer inquiries and complaints professionally, resolving issues efficiently.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

MED TECH/ CNA

Bridgewater Park Assisted Living
02.2024 - 11.2024
  • Assisted in administering medications while ensuring compliance with safety protocols.
  • Maintained accurate patient records using electronic health record systems.
  • Collaborated with healthcare team to enhance patient outcomes through effective communication.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor of Science - Nursing

College of Central Florida
Ocala, FL
05-2028

Associate of Arts - Nursing

College of Central Florida
Ocala, FL
05-2024

Skills

  • Alzheimer's care
  • Transfer techniques
  • Dressing assistance
  • Catheter care
  • Feeding assistance
  • Seizure management
  • Bathing assistance
  • Dementia care
  • Personal hygiene assistance
  • Toileting assistance
  • Range of motion exercises
  • Supporting personal needs

Certification

  • CNA - Certified Nurse Assistant
  • CMT - Certified Medication Technician

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working

Timeline

Home Health CNA

Senior Nannies
05.2024 - Current

MED TECH/ CNA

Bridgewater Park Assisted Living
02.2024 - 11.2024

Server

Texas Roadhouse
01.2024 - Current

Bachelor of Science - Nursing

College of Central Florida

Associate of Arts - Nursing

College of Central Florida

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