Malaka Hiresh

Driven Client Relationship Consultant with 6 years of experience offering personalized, courteous service. Expert at managing insurance sales cycle, prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. Having leadership skills continuously worked on and developed with the help of some great mentors. Developed good personal skills to build a very strong and trusting relationship with both clients and colleagues. The ability to develop and teach people to always strive and to succeed. Taking on responsibilities within the branch that will lead to becoming a better leader such as overseeing operations around the branch to make sure the branch is compliant, to share any changes or updates of procedures with the team. Performing cash exposures and audits, ordering cash, ordering supplies, doing observation coaching, Leading the morning huddles, and bringing new ideas to keep the team involved and motivated. Recognizing the success of colleagues is very important. Being involved in a program and be assigned a new CRC to mentor within the district, helping them with their onboarding process and being a good point of contact for them outside of their branch that can always reach out to for help and guidance.