Malakai Bennet-Helehunihi Duke
Apopka
Summary
Results-driven professional with a degree in Business - Marketing Management and a unique combination of healthcare experience and technical expertise. Diverse background in various healthcare settings has provided a deep understanding of patient care workflows, data collection, and the importance of efficient systems in healthcare organizations. Recently completed the Learn Python 3 course to enhance technical proficiency, enabling effective problem-solving and workflow optimization. Strong passion for making a meaningful impact and eager to transition into the Healthcare IT sector, leveraging business acumen, healthcare knowledge, and technical skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Freelancer
Upwork
09.2024 - Current
- As a versatile voiceover and video actor, I specialize in delivering expressive performances for a variety of projects, including promotional content and emotional audio samples
- I have contributed to AI model training for film localization and produced engaging testimonial videos for real estate services
- My work showcases my ability to convey both emotion and information in a clear and impactful manner
- With proficiency in voice acting, video recording, and editing, I utilize tools like Adobe Premiere Pro and Audition to create high-quality audio and visual content that meets client needs and exceeds expectations
Tour Guide
Hawaii Tours
08.2022 - 09.2024
- Provided engaging and informative tours of the Hawaiian Islands, sharing historical insights and personal stories while guiding visitors to popular destinations like Pearl Harbor and Oahu's North Shore
- Collaborated with an exceptional company owner, ensuring a positive and memorable experience for all guests
- Highly recommend this employer for their dedication to quality and customer satisfaction
Clinical Assistant
Hawaii Pacific Health
11.2021 - 08.2022
- Provided essential support to nurses and doctors in a fast-paced mixed pediatric and OB trauma and emergency unit
- Responsibilities included performing vital checks, organizing and maintaining medical supplies, assisting with urinalysis (UA) testing, and monitoring patient vitals to ensure timely and accurate data collection
- Additionally, I assisted in emergency care procedures, providing hands-on support during high-pressure situations
- My role required strong attention to detail, the ability to remain calm under pressure, and effective communication to ensure seamless patient care in a dynamic healthcare environment
Patient Registrar
Kapiolani Medical Center for Women and Children
02.2020 - 11.2021
- Provided essential support and guidance to young families and expectant mothers at Kapiolani Medical Center for Women and Children during the COVID-19 crisis
- In this role, I assisted with the patient admissions process, ensuring a smooth check-in experience by verifying insurance information, updating patient demographics, and explaining hospital policies
- I also served as a key point of contact for addressing inquiries about hospital safety guidelines, ensuring families were well-informed about the latest health protocols and visitor restrictions
- My ability to maintain a compassionate and empathetic approach was critical in alleviating concerns and helping patients navigate an uncertain and challenging time
- My work contributed to a positive and supportive environment for families during a critical period
Education
Bachelor's degree - Business - Marketing Management
Western Governors University
12.2018
Skills
- Python (Programming Language)
- Marketing Support
- Administration
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Patient confidentiality
- Medical terminology
Certification
Learn Python 3 Course
Languages
Spanish
Professional Working
Timeline
Freelancer
Upwork
09.2024 - Current
Tour Guide
Hawaii Tours
08.2022 - 09.2024
Clinical Assistant
Hawaii Pacific Health
11.2021 - 08.2022
Patient Registrar
Kapiolani Medical Center for Women and Children
02.2020 - 11.2021
Bachelor's degree - Business - Marketing Management
Western Governors University
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