Malakai Morua-Ince
Office Depot Inc
Austin,TX
2
years of professional experience
Work History
Sales Associate
1 Year 1 Month- Assisted customers in product selection to enhance the shopping experience.
- Maintained knowledge of store promotions and inventory for effective customer engagement.
- Operated point-of-sale systems accurately for efficient transaction processing.
- Collaborated with team members to achieve sales goals and improve store performance.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly label items, and arrange according to size or color.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in training sessions to develop product knowledge and sales techniques.
- Supported inventory management by restocking shelves and conducting counts regularly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Window and Door Installer
10 Months- Installed windows and doors with precision, ensuring proper fit and functionality.
- Collaborated with team members to enhance installation efficiency and safety practices.
- Conducted quality checks post-installation to verify adherence to specifications and standards.
- Assisted clients in selecting appropriate products based on their needs and preferences.
- Utilized hand tools and power equipment effectively for various installation tasks.
- Maintained clear communication with clients regarding project timelines and expectations.
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Upheld high-quality standards in craftsmanship by consistently following manufacturer guidelines for window and door installations.
- Refined problem-solving skills as a result of diagnosing unexpected challenges during installations.
- Maintained a safe working environment by adhering to OSHA regulations during all window and door installations.
- Operated power tools with safety precautions and protective personal equipment.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Repaired damaged doors, windows and other structures.
- Measured, cut and installed drywall, paneling and other materials.
- Installed insulation, trim and other finishing touches.
- Managed inventory of tools, supplies and equipment.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
Education
GED
Timeline
Sales Associate
Office Depot Inc
09.2025 - CurrentRead More
Window and Door Installer
Lone Star Services
10.2024 - 08.2025Read More
Austin Community College: Highland Campus
GED
Read More