Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Malakai Sanchez-Soria

Fort Bragg,CA

Summary

Dynamic and dedicated professional with a strong work ethic, experienced at Harvest Market in enhancing customer satisfaction through efficient grocery bagging and exceptional service. Bilingual in English and Spanish, I excel in teamwork and safety awareness, consistently improving organizational performance and mentoring junior staff for accelerated growth.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Grocery Bagger

Harvest MArket
09.2024 - Current
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
  • Improved customer satisfaction by providing efficient and friendly bagging services.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Ensured proper handling of fragile items to minimize breakages and complaints.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
  • Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
  • Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Upheld high standards of hygiene and sanitation by regularly washing hands and wearing necessary protective equipment while on duty.
  • Collaborated with fellow employees to maintain a well-organized work environment for optimal productivity.
  • Managed cart inventory at the front of the store, enabling smooth flow of traffic in and out of the establishment.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Assisted cashiers with swift transactions for a streamlined checkout experience.
  • Respected company policies regarding waste reduction, using eco-friendly bags or reusable containers when possible.
  • Elevated teamwork among colleagues by sharing best practices and collaborating on daily tasks effectively.
  • Enhanced safety within the workplace by promptly reporting any hazards or accidents observed during shifts.
  • Supported store management in restocking shelves during slow periods, ensuring product availability for customers.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Followed safety protocols to prevent accidents and injuries.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Answered customer inquiries and provided product guidance.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Returned unwanted merchandise and retrieved specially requested products.
  • Provided product knowledge to help customers select best products.
  • Assisted with backroom duties by unloading deliveries and stocking shelves.
  • Assisted customers by escorting and placing grocery bags in vehicles.
  • Communicated with cashiers and customers to learn about bagging needs.
  • Placed items into bags, boxes or other containers.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Cleaned and maintained production area and equipment.
  • Inspected items for defects and damage.
  • Sorted and stacked finished items.
  • Re-packaged damaged or incorrectly packaged items.
  • Packaged fragile items with cushioning material.
  • Counted items to verify accuracy of orders.
  • Loaded and unloaded items from production line.
  • Loaded items onto conveyor belts and pallets.
  • Secured items for storage or shipment.
  • Assembled boxes, cartons and containers to package items.

Choker Setting

Sanchez Brothers Logging
05.2016 - 08.2022
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Supported store opening and closing procedures, ensuring readiness for business.
  • Improved team morale by fostering supportive and collaborative work environment.
  • Coordinated with team members to manage high-volume periods without sacrificing service quality.
  • Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
  • Actively participated in team meetings, contributing ideas for improving efficiency.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.

Education

High School Diploma -

Natomas Highschool
Sacramento, CA
05-2024

Skills

  • Grocery bagging skills
  • Returning carts
  • Cleanliness maintenance
  • Customer assistance
  • Cart collection
  • Bilingual in English and Spanish
  • Product facing
  • Restocking and display setup
  • Restocking bags
  • Spill removal
  • Strong work ethic
  • Cleaning and organization
  • Time management
  • Proper lifting techniques
  • Weight distribution
  • Safety awareness
  • Carrying purchases
  • Bag selection

Certification

  • CST - Certified Service Technician

Languages

Spanish
Limited Working
English
Professional Working

Interests

  • Hiking
  • Camping
  • I like trying new recipes and food trends
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Learning new cooking techniques and expanding my culinary skills
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I have a passion for photography and editing photos
  • Gym Workouts

Timeline

Grocery Bagger

Harvest MArket
09.2024 - Current

Choker Setting

Sanchez Brothers Logging
05.2016 - 08.2022

High School Diploma -

Natomas Highschool