Malaki Holly
Altamonte Springs,FL
Summary
Dynamic and self-motivated warehouse professional with proven expertise at Dufresne Spencer Group LLC. Skilled in material handling and order fulfillment, I excel in team collaboration and maintaining safety protocols. Recognized for enhancing efficiency and organization, I consistently deliver high-quality results in fast-paced environments.
Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
06.2025 - 09.2025
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Assisted in inventory control by labeling and organizing stock items for easy retrieval.
- Maintained cleanliness and organization of work areas to adhere to safety protocols.
- Collaborated with team members to ensure timely completion of shipping and receiving tasks.
- Participated in training sessions to enhance knowledge of warehouse operations and equipment usage.
- Supported loading and unloading processes, ensuring accurate placement of goods on shelves or trucks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Adapted quickly to changing priorities while maintaining focus on quality and efficiency standards.
Cashier/Food Service Worker
Rudy's BBQ
04.2025 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper handling of currency and receipts.
- Assisted customers with inquiries, providing knowledgeable product information and support.
- Collaborated with team members to optimize store layout for improved customer experience.
- Handled merchandise restocking, ensuring product availability on sales floor.
- Implemented effective cleaning procedures to maintain a safe and welcoming environment.
- Adapted quickly to changing priorities during peak hours, enhancing service delivery.
- Developed strong relationships with regular customers through attentive service and communication.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
House/House and Pet Sitter
Jeff Collins
04.2019 - 12.2023
- Provided exceptional care for pets, ensuring their safety and well-being during owner absences.
- Managed daily routines for multiple households, adapting to each pet's unique needs and preferences.
- Maintained clean and safe environments, including feeding, grooming, and exercising pets as required.
- Developed trust with clients through consistent communication and updates on pet activities and behaviors.
- Evaluated pet health and behavior, identifying potential issues to ensure timely veterinary care when necessary.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
Customer Service Representative
Urban Air Adventure Park
05.2023 - 09.2023
- Assisted customers with inquiries, providing accurate information and effective solutions.
- Handled cash transactions efficiently, ensuring accurate financial exchanges.
- Resolved customer complaints in a timely manner, enhancing overall satisfaction.
- Maintained cleanliness and organization of customer service areas to improve guest experience.
- Provided product recommendations based on customer preferences and needs.
- Collaborated with team members to streamline service processes and reduce wait times.
- Engaged with guests to create a welcoming atmosphere, promoting positive interactions.
- Learned and utilized park systems for ticketing and membership management effectively.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Cleaning Assistant
Suzy Velasquez/ APWU Union Hall
11.2019 - 10.2020
- Maintained cleanliness and organization of all designated areas, ensuring a safe environment for staff and visitors.
- Operated cleaning equipment, including vacuums and floor scrubbers, following safety protocols consistently.
- Assisted in training new staff on cleaning procedures and equipment usage to promote efficiency.
- Developed and implemented improved cleaning processes, enhancing overall operational effectiveness within the union hall.
- Collaborated with team members to prioritize tasks and meet deadlines for facility maintenance.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Conducted regular inspections of facilities to identify maintenance needs and coordinate timely repairs.
Education
GED -
GED
Orlando, FLSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Order picking
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
- Material handling
- Warehouse operations
- Team collaboration
- Order picking and processing
- Warehouse organization
- Shipping and receiving
- Material loading and unloading
- Punctual and dependable
- Unpacking merchandise
- Order fulfillment
- Safety protocols
- Basic mathematics
- Safety training
- Damage reports
Timeline
Warehouse Worker
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
06.2025 - 09.2025
Cashier/Food Service Worker
Rudy's BBQ
04.2025 - 07.2025
Customer Service Representative
Urban Air Adventure Park
05.2023 - 09.2023
Cleaning Assistant
Suzy Velasquez/ APWU Union Hall
11.2019 - 10.2020
House/House and Pet Sitter
Jeff Collins
04.2019 - 12.2023
GED -
GED