Malama Malama
Waynesboro,TN
Summary
Proven Information Manager at the Ministry Of Home Affairs, adept in leveraging IT compliance and data analytics to enhance information security and operational efficiency. Spearheaded major projects, achieving significant improvements in data accessibility and reducing costs. Excelled in team leadership and communication, ensuring seamless project execution and fostering a collaborative environment.
Overview
11
11
years of professional experience
Work History
Information Manager
Ministry Of Home Affairs
Lusaka
08.2012 - 09.2023
- Cultivated strong partnerships with external vendors or service providers when outsourcing key elements of the organization''s overall information management strategy.
- Maintained detailed documentation of all information management-related policies, procedures, and best practices to ensure consistent application across the organization.
- Optimized workflows by automating routine tasks using advanced tools and techniques such as artificial intelligence or machine learning algorithms.
- Spearheaded change management initiatives related to information management system upgrades or migrations, minimizing disruptions to ongoing operations.
- Managed cross-functional teams to execute complex information management projects within scope, budget, and timeline constraints.
- Established performance metrics for assessing the effectiveness of information management initiatives, driving continuous improvement efforts.
- Championed end-user training programs to promote the adoption of new technologies and processes among employees.
- Oversaw the design and implementation of a robust information architecture, resulting in improved data accessibility and accuracy.
- Implemented effective data storage solutions, optimizing resource utilization and reducing operational costs.
- Coordinated with legal counsel on matters related to intellectual property rights, ensuring the organization''s compliance with applicable laws and regulations at all times.
English as a Second Language Teacher
Sapat
Kyrgyzstan
11.2021 - 06.2022
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Increased student confidence through regular feedback and personalized instruction.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Educated students in basics of English grammar and conversational speaking.
- Created new lesson plans based on course objectives.
- Designed interactive lessons to engage all learning styles and promote active participation.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Victim Support Cordinator
Ministry Of Home Affairs
Lusaka
10.2019 - 03.2020
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
Education
Master of Arts - Defense And Security Studies
University of Zambia
Lusaka12.2021
Bachelor of Arts - Political Science
University of Zambia
Lusaka09.2014
Associate of Arts - Police Science
Lilayi Police College
Lusaka08.2012
Associate of Arts - Teaching English As A Second Language (ESL)
International TEFL And TESOL Training
Thailand 12.2019
High School Diploma -
St Monicas Girls Secondary School
Chipata, Zambia11.2011
Skills
- Information Security
- IT Compliance
- IT Budgeting
- Data Analytics
- Security Planning
- Virtualization Technologies
- Communication skills
- team player
- Team leader
- Hardworking with little or no supervision
- Can work under pressure
Timeline
English as a Second Language Teacher
Sapat
11.2021 - 06.2022
Victim Support Cordinator
Ministry Of Home Affairs
10.2019 - 03.2020
Information Manager
Ministry Of Home Affairs
08.2012 - 09.2023
Master of Arts - Defense And Security Studies
University of Zambia
Bachelor of Arts - Political Science
University of Zambia
Associate of Arts - Police Science
Lilayi Police College
Associate of Arts - Teaching English As A Second Language (ESL)
International TEFL And TESOL Training
High School Diploma -
St Monicas Girls Secondary School