Malana Evancho
New Stanton,PA
Summary
Knowledgeable employee experienced in fulfilling animal health requirements. Skilled handler with absolute comfort controlling and calming animals.
Overview
8
8
years of professional experience
Work History
Caregiver
Wag! Labs
03.2022 - Current
- Offered overnight care services, ensuring the comfort and safety of pets in their own homes while owners were away.
- Enhanced pet-owner satisfaction by accommodating specific requests for pet care routines or special needs.
- Provided personalized care for each pet, catering to individual needs and preferences.
- Managed emergency situations effectively, contacting veterinarians or pet owners as appropriate to ensure prompt attention to any issues that arose.
- Conducted initial meet-and-greets with potential clients to assess compatibility between pets and sitter before booking services.
- Increased client base through positive word-of-mouth referrals from satisfied pet owners.
Salon Cosmetologist
SmartStyle
08.2020 - 01.2021
- Maintained a clean and organized work station for efficient service delivery and client comfort.
- Assisted in managing salon inventory for timely replenishment of supplies while reducing waste expenses.
- Demonstrated excellent time management skills by consistently completing services within allotted appointment times while maintaining quality results.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Beauty Advisor
Ulta Beauty Inc.
05.2019 - 11.2019
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Recommended specific hair and beauty products to meet individual customer needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Cashier
Rite Aid
10.2016 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Cosmetology License - Cosmetology
Empire Beauty School
Monroeville, PA08.2020
High School Diploma -
Penn Trafford High School
Harrison City, PA05.2018
Skills
- Time Management
- Quick Learner
- Customer Service
- Organization and Multitasking
- Customer Engagement
- Communication abilities
Timeline
Caregiver
Wag! Labs
03.2022 - Current
Salon Cosmetologist
SmartStyle
08.2020 - 01.2021
Beauty Advisor
Ulta Beauty Inc.
05.2019 - 11.2019
Cashier
Rite Aid
10.2016 - 02.2018
Cosmetology License - Cosmetology
Empire Beauty School
High School Diploma -
Penn Trafford High School