Malani Duren
Aubrey,TX
Summary
Dynamic team leader with a proven track record at Chick-fil-A, excelling in operational efficiency and proactive communication. Recognized for fostering a collaborative environment and mentoring team members. Skilled in critical thinking and administration, ensuring accountability and enhancing customer experiences through exceptional service.
Overview
5
5
years of professional experience
Work History
Team Leader
Chick-fil-A
4420 W University Dr Prosper, TX 75078 United Sta
09.2021 - 09.2025
- Ensured accountability among team members to maintain focus on project objectives.
- Supported team members by modeling exemplary behavior for others to follow. Assisted in creating a welcoming environment through exceptional hospitality. Communicated effectively with customers to build lasting connections that encourage repeated visits.
- Addressed and resolved issues promptly throughout shifts, ensuring operational efficiency.
- Assisted in monitoring transaction accuracy and service speed. Supported management of sales and waste processes. Handled cash transactions efficiently.
Team Member
Hutchins Bbq
9225 Preston Rd Frisco, TX 75033 United States
09.2025 - Current
- Demonstrated adaptability by efficiently transitioning between various crew sections as needed.
- Adapted to fast-paced environments while supporting team objectives under pressure. Collaborated with colleagues to maintain productivity during high-stress situations. Assisted in prioritizing tasks to meet tight deadlines.
- Collaborated with team members to support each other during peak hours. Provided customers with detailed information about products. Be able to adjust to various roles as needed.
Education
High School Diploma -
Ray Braswell Highschool
Aubrey, TX05.2024
Bachelor of Science - Biology
University of North Texas
Denton, TXSkills
- Critical thinking
- Initiative
- Proactive communication
- Administration
- Leadership and mentorship
- Efficient Operations
Timeline
Team Member
Hutchins Bbq
09.2025 - Current
Team Leader
Chick-fil-A
09.2021 - 09.2025
High School Diploma -
Ray Braswell Highschool
Bachelor of Science - Biology
University of North Texas