Malank Gurung
Phoenix,AZ
Summary
Current ASU graduate student with experience in customer service, retail operations, food service, and project-based consulting. Strong in communication, teamwork, adaptability, and maintaining organized, safe, and efficient environments.
Overview
6
6
years of professional experience
Work History
Consultant (Project-Based Contract)
Ipsos PVT LTD
Gurgaon, HR
09.2023 - 12.2023
- Supported a project-specific consulting assignment through data quality monitoring and reporting
- Analyzed data sets and prepared reports using business analytics tools
- Created dashboards, graphs, and visualizations for reporting needs
- Worked toward team targets and maintained accuracy across assigned tasks
Restaurant Operations Associate
AJA CATERING
Dehradun, UK
09.2020 - 03.2022
- Supported both front-of-house and back-of-house operations in a fast-paced food service environment
- Assisted customers, coordinated orders, and supported kitchen workflow as needed
- Maintained cleanliness, organization, and efficient daily operations
- Adapted quickly to changing service demands and team priorities
Back-of-House Restaurant Associate
CURRY CORNER
Dehradun, UK
06.2019 - 08.2020
- Assisted customers and supported front-end catering operations
- Helped organize orders and maintain smooth service flow
- Maintained cleanliness and readiness of the service area
- Worked efficiently during busy shifts in a fast-paced environment
Catering Service Associate
MARIGOLD MAISON
Dehradun, UK
12.2018 - 06.2019
- Supported back-of-house operations in a fast-paced restaurant environment
- Assisted with food preparation, kitchen organization, and restocking supplies
- Maintained cleanliness and sanitation of work areas
- Worked with team members to support smooth kitchen operations during busy shifts
Retail Sales & Store Operations Associate
HIPPIES R US
Dehradun, UK
02.2018 - 02.2019
- Managed daily store operations independently during assigned shifts
- Assisted customers with purchases, questions, and service needs
- Handled cash transactions and maintained register accuracy
- Restocked inventory and maintained store organization and cleanliness
Education
Master of Science - Industrial Engineering
Arizona State University
Tempe, AZ08-2026
Bachelor in Computer Engineering - Cloud Computing And Visualisation
Dehradun Institute of Technology
Dehradun,India05-2023
Skills
- Project coordination
- Data analysis and reporting
- Dashboard creation
- Business analytics
- Problem solving
- Adaptability
- Time management
- Customer service and support
- Team collaboration
- Effective communication
- Leadership abilities
- Conflict resolution
- Attention to detail
- Multitasking skills
- Interpersonal skills
Languages
English
Professional
Hindi
Native/ Bilingual
Nepali
Native/ Bilingual
Accomplishments
National Level Powerlifter
Timeline
Consultant (Project-Based Contract)
Ipsos PVT LTD
09.2023 - 12.2023
Restaurant Operations Associate
AJA CATERING
09.2020 - 03.2022
Back-of-House Restaurant Associate
CURRY CORNER
06.2019 - 08.2020
Catering Service Associate
MARIGOLD MAISON
12.2018 - 06.2019
Retail Sales & Store Operations Associate
HIPPIES R US
02.2018 - 02.2019
Master of Science - Industrial Engineering
Arizona State University
Bachelor in Computer Engineering - Cloud Computing And Visualisation
Dehradun Institute of Technology