Malarie Mies
Blackwell,OK
Summary
Dynamic and results-driven professional with a proven track record in customer service and safety management, notably at Tonkawa Aquatic Center. Excelled in leadership roles, effectively solving problems and enhancing customer satisfaction. Skilled in CPR and adept at fostering positive environments. Demonstrates strong leadership qualities and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Lifeguard
Tonkawa Aquatic Center
05.2024 - Current
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Lifeguard
City of Blackwell
05.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Customer Service Cashier
Braums Ice Cream And Dairy
04.2021 - 05.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
General -
Blackwell High School
Blackwell, OKAssociate Of Arts And Sciences - General Studies
Northern Oklahoma College
Tonkawa, OKSkills
- Effective problem-solver
- Leadership Qualities
- CPR Certified
Timeline
Lifeguard
Tonkawa Aquatic Center
05.2024 - Current
Lifeguard
City of Blackwell
05.2022 - Current
Customer Service Cashier
Braums Ice Cream And Dairy
04.2021 - 05.2024
General -
Blackwell High School
Associate Of Arts And Sciences - General Studies
Northern Oklahoma College