Malarin Carter
Spring Hill,TN
Summary
Customer Experience: Over four-year experience in customer service and cash handling, and dealing with a wide variety of clients. Adept at handling customer complaints and problem-solving. Self-motivated, able to work independently. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
11
11
years of professional experience
Work History
Day School Teacher
Step Forward Education
2023.06 - Current
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Lead Teacher
Franklin Academy School
2022.11 - 2023.03
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
Finance Assistant
Pool And Spa Depot
2022.01 - 2022.06
- Reported financial data and updated financial records in ledgers and journals.
- Managed office inventory and ordered new supplies when items were running low.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Customer service
Lowes
2018.01 - 2019.10
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer any questions
Restaurant Manager
Zushimaki Restaurant, Thai and Japanese Restaurant
2013.05 - 2017.07
- Hire, interview and train new staff
- Manage all in-house restaurant inventories and supplies
- Solve any issues or problems including staff services and food quality
- Update menu selection every week
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Bachelor of Business Administration and - Marketing
Assumption University
Skills
- Operating Systems: Windows 2007 Server & earlier, Microsoft Office such as word and Excel
- Communication: Developed interpersonal skills, having dealt with diversity of professionals, clients, and associates
- Customer Service
- Data Entry
- Money handling abilities
- Microsoft Excel
- Venipuncture
- Sample and specimen collection
- CPR Certified
- First Aid
- Parent and Guardian Relations
- Early Childhood Development
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Day School Teacher
Step Forward Education
2023.06 - Current
Lead Teacher
Franklin Academy School
2022.11 - 2023.03
Finance Assistant
Pool And Spa Depot
2022.01 - 2022.06
Customer service
Lowes
2018.01 - 2019.10
Restaurant Manager
Zushimaki Restaurant, Thai and Japanese Restaurant
2013.05 - 2017.07
Bachelor of Business Administration and - Marketing
Assumption University
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