Malarria Magee
Tylertown ,MS
Summary
Dedicated professional with a proven track record in enhancing production operations and employee training. Known for effective task delegation and communication skills, contributing to a streamlined workflow and improved team performance.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Line Leader
Wayne Farms
McComb, MS
11.2017 - Current
- Assisted in managing daily production tasks to promote smooth operations and adhere to quality expectations.
- Supported team members by providing training on safety procedures and equipment operation.
- Contributed to process enhancements that improved operational workflow and minimized downtime.
- Tracked production data to pinpoint opportunities for ongoing improvement and ensure consistency.
- Helped onboard new employees and facilitate updates to existing procedures.
- Worked with management to address performance issues and conduct employee evaluations.
- Guided new team members on company policies, safety protocols, equipment handling, and critical responsibilities of the line leader position.
Fast Food Crew Trainer
McDonald's
McComb, MS
08.2017 - 2022
- Trained new crew members on safety protocols and operational procedures.
- Assisted in maintaining high standards of service and cleanliness during peak hours.
- Monitored food preparation processes to ensure quality and adherence to health guidelines.
- Provided ongoing support and feedback to team members to enhance performance.
- Fostered teamwork by promoting a positive work environment among diverse staff members.
- Evaluated training effectiveness and made recommendations for continuous improvement initiatives.
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Maintained a clean dining area for guests, ensuring a positive experience with every visit.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
Lead Key Holder
Lowe's
McComb, MS
06.2019 - 02.2021
- Supervised daily store operations, ensuring compliance with safety and performance standards.
- Trained and mentored new team members on customer service protocols and store procedures.
- Managed inventory levels, conducting regular stock assessments to minimize discrepancies.
- Implemented visual merchandising strategies to enhance product visibility and customer engagement.
- Resolved customer inquiries and complaints efficiently, fostering a positive shopping experience.
- Monitored cash handling procedures, ensuring accuracy in register transactions and bank deposits.
- Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
- Contributed to team-building efforts by fostering positive relationships with coworkers and promoting a collaborative work environment.
- Collaborated with management on special projects such as store remodels, inventory audits, and employee training initiatives.
Education
High School Diploma -
Tylertown High School
Tylertown, MS05.1997
Skills
- Employee training
- Team management
- Production scheduling
- Troubleshooting
- Task delegation
- Team Training
Timeline
Lead Key Holder
Lowe's
06.2019 - 02.2021
Line Leader
Wayne Farms
11.2017 - Current
Fast Food Crew Trainer
McDonald's
08.2017 - 2022
High School Diploma -
Tylertown High School