Malaya Garris
PETERSBURG,VA
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Crew Member
Mcdonald’s
Dinwiddie, Virginia
07.2025 - Current
- Delivered excellent customer service in a fast-paced environment.
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness and organization in dining and kitchen areas.
- Assisted team members during peak hours to ensure smooth operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Responded to customer inquiries and resolved issues promptly.
- Handled cash transactions accurately at the front counter.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packed fast food products in approved containers, cups, and bags.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements.
- Directed patrons to restrooms and other amenities within facility.
Education
Petersburg High School
PETERSBURG, VA05-2026
Certified Mental Health Technician (CMHT) - Mental Health
Petersburg High School
PETERSBURG, VA 08.2025 - 05.2026
Certification Of Textile And Apparel - Fashion
Petersburg High School
PETERSBURG, VA 08.2023 - 05.2025
Skills
- Mental health support
- Customer service
- Team collaboration
- Effective communication
- Cash handling
- Visual merchandising
- Project management
- Inventory management
- Creativity and innovation
- Task prioritization
- Beverage preparation
- Table setting
- Food preparation
- Diversity awareness
- Self-discipline
- Workplace safety
- Certified in First Aid and Medical CPR
- Mental health first aid
- Suicide prevention
- Compassionate care
- Attention to detail
- Positive attitude
- Basic math
- Safety awareness
- Safety
- Cleaning
Certification
- First Aid and CPR , February 8th, 2026
- Textile and Apparel, May 18th, 2025
Timeline
Certified Mental Health Technician (CMHT) - Mental Health
Petersburg High School
08.2025 - 05.2026
Crew Member
Mcdonald’s
07.2025 - Current
Certification Of Textile And Apparel - Fashion
Petersburg High School
08.2023 - 05.2025
Petersburg High School