Friendly professional with strong problem-solving skills. Known for calmness under pressure and adaptability, ready to enhance customer experiences and effectively resolve issues.
Positive and adaptable individual with a background in customer service. Skilled in communication and problem-solving, focused on delivering exceptional support and ensuring customer satisfaction in fast-paced environments.
Work History
School Bus Driver
4 Months
Mainline Transportation Inc | 04.2026 - Current
Safely transported students to and from school, ensuring adherence to all traffic laws and safety regulations.
Conducted pre-trip and post-trip vehicle inspections to maintain optimal safety standards and operational readiness.
Managed student behavior on bus, fostering a positive learning environment during transit.
Communicated effectively with parents and school officials regarding transportation schedules and student needs.
Certified Nursing Assistant
1 Year 11 Months
Haven Homes of Maple Plain | 09.2024 - Current
Assisted residents with daily living activities to enhance comfort and independence.
Provided compassionate care, fostering positive relationships with residents and families.
Documented patient vital signs accurately to ensure effective monitoring and treatment plans.
Collaborated with nursing staff to implement individualized care plans for each resident.
Maintained cleanliness and safety of patient areas, adhering to infection control protocols.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Lead Infant Teacher
1 Year 7 Months
Yellow Brick Road | 06.2022 - 01.2024
Developed age-appropriate lesson plans to foster cognitive and social development in infants.
Implemented safety protocols ensuring a secure learning environment for all infants.
Mentored junior staff on effective classroom management techniques and infant care practices.
Collaborated with parents to provide updates on child progress and address individual needs.
Kept classroom and feeding areas clean, neat, and safe.
Promoted development of social, emotional, and communication skills in infants.
Education
No Degree - Cosmetologist
Empire Beauty School | Spring Lake Park, MN
High School Diploma
Hopkins Senior High School | Minnetonka, MN | 06.2019